Senior ServiceNow Developer – Architect

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Chameleon Integrated Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🔒 Cybersecurity

IT Modernization • Cybersecurity • Cloud Services

Chameleon Integrated Services is a provider of high-quality IT solutions designed to enhance organizational effectiveness in both public and private sectors. They focus on three core principles: Prepare, Protect, and Prosper. By leveraging technology and innovation, Chameleon helps clients reduce risks, streamline operations, and modernize their IT infrastructure while ensuring cybersecurity and effective network management. With a commitment to personal growth and teamwork, Chameleon emphasizes building strong relationships and delivering transformational results.

📋 Description

• Senior ServiceNow scoped-application architect/developer to lead O&M and enhancement work for three Library of Congress ServiceNow applications: PrePub Book Link, MARS, and ISSN Uplink • The candidate must be able to inherit custom scoped applications, analyze existing code and workflows, estimate backlog stories, develop fixes and enhancements, support ServiceNow upgrades, coordinate Dev/Test/Production promotion, and work directly with product owners, business testers, the ServiceNow platform team, OCIO security, and the COR • The candidate must demonstrate hands-on development experience in complex, scoped applications, including ServiceNow Customer Service Management/Customer Service module, AngularJS, Service Portal, HTML/CSS, scripting, workflow logic, integrations, JSON, and Python

🎯 Requirements

• 12+ years of IT experience • 7+ years of ServiceNow experience • Hands-on work with complex custom/scoped ServiceNow applications • ServiceNow Customer Service module / CSM experience • AngularJS web development experience • HTML/CSS experience • Complex workflows, integrations, scripting, business rules, client scripts, UI actions, scheduled jobs, notifications, and portal work • JSON and Python • Automation of ServiceNow or integration components • MARC21 and ONIX understanding • Familiarity with ISBN, ISSN, and ISNI standards • Experience with Integrated Library Systems, preferably FOLIO , Voyager, Alma, OCLC Connexion, Koha, Sierra, or other cataloging/acquisitions systems • Strongly Preferred: ServiceNow Service Portal development for public/external users • Experience with publisher, library, cataloging, acquisitions, metadata, serials, or bibliographic workflows • Experience building or maintaining MARC export/import logic • Experience parsing XML/ONIX files and mapping metadata to application records • API integration with FOLIO or another ILS • Experience with ServiceNow MID Server • Experience with update sets and ServiceNow application repository promotion • Experience supporting annual ServiceNow upgrades • Section 508/accessibility testing exposure • Federal client experience • Experience writing sprint estimates and working in Kanban/Scrum delivery • Mandatory Certifications: Active/verifiable ITIL v3 or higher • Active/verifiable ServiceNow Certified System Administrator • Active/verifiable ServiceNow Certified Application Developer • Active/verifiable ServiceNow Certified Implementation Specialist; CIS–CSM preferred. • Other CIS specialties may be acceptable only if the candidate otherwise meets the exact ServiceNow CSM/scoped-app requirements

🏖️ Benefits

• Competitive Employee Health Insurance options including dental • 100% company paid vision plan • 401K plan with generous company match and no vesting period • 100% company paid life insurance • 100% company paid long and short-term disability insurance • Training allowance • PTO • more