ServiceNow Technical Lead

Job not on LinkedIn

🕒 2 days ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $54 / hour

⏳ Contract/Temporary

🟠 Senior

🔧 ServiceNow

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SunSoft Online

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2006

🏢 Enterprise

🏛️ Government

🤖 Artificial Intelligence

Enterprise • Government • Artificial Intelligence

SunSoft Online is a U. S. -operated IT consulting and technology services company providing structured IT consulting, technology project delivery, and operational support to government agencies and enterprise clients since 2006. Through its NOVA22 offering, SunSoft builds practical AI and workflow automation tools for intelligent operations and process automation, leveraging two decades of real-world IT delivery experience. The company emphasizes compliance and procurement experience in government IT, enterprise project delivery, and long-term client relationships across public and private sectors.

📋 Description

• Serve as primary technical owner of the ServiceNow implementation, ensuring quality, performance, and scalability • Own and manage the ServiceNow technical backlog in Jira (enhancements, bugs, maintenance, modernization) • Review and validate solution architecture, workflows, and technical decisions from vendor development teams • Provide hands-on configuration/development support to troubleshoot and validate platform behavior • Translate business priorities into technical stories, acceptance criteria, and execution plans • Lead platform upgrade planning, release cycles, and modernization efforts • Ensure compliance with accessibility, security, and state technology standards

🎯 Requirements

• 5+ years of hands-on ServiceNow experience in a TECHNICAL role (developer, architect, or technical lead), not just using ServiceNow as a ticketing tool. • Located in a Pacific or Mountain time zone. Candidates outside PT/MT will not be considered. • Eligible for full-time conversion. No visa sponsorship available. • City and state must appear on your resume.