Medical Staff Scheduler

🔥 12 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $20 - $30 / hour

⏰ Full Time

🔴 Lead

👻 Ghost score 0%

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Chapters Health System

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Chapters Health System is a comprehensive healthcare organization recognized as a Great Place to Work® for seven consecutive years. It operates a variety of services including palliative medicine, hospice care, and grief services across the Mid-Atlantic and Southeast regions of the United States. Chapters Health System is dedicated to offering coordinated, compassionate care for patients of all ages and conditions, with an emphasis on emotional and spiritual support. The organization also engages in community support through volunteer opportunities, personal and corporate giving, and its Life's Treasures Thrift Stores. As a not-for-profit, Chapters Health System is committed to being a supportive partner for patients, families, and healthcare professionals.

📋 Description

• Coordinate and oversee patient scheduling for medical service providers, including APRNs and physicians • Schedule visits, especially F2F compliance visits, following strict Medicare/Medicaid guidelines • Work closely with affiliate medical directors to ensure medical staff productivity is met • Contact patients and families to schedule medical staff visits • Represent the Company professionally through care delivered and services provided to clients • Comply with state, federal and local regulations and Company policies and practices • Maintain confidentiality of patients, families, colleagues and sensitive situations • Participate in performance improvement, quality assurance, research, educational and community activities • Share expertise with co-workers and advance electronic media skills

🎯 Requirements

• College degree or equivalent work experience • Minimum of 3 years of related work experience in the healthcare field • Prior experience in a contact call center environment and/or medical staff scheduling and/or clinical patient care • Experience utilizing an electronic medical record and scheduling software • Strong Excel skills, including data input, formatting, filtering, sorting, worksheet/formula creation and management, and data analysis • Proficiency in Teams • Previous hospice experience • Strong medical terminology skills, preferably related to hospice • Able to perform sedentary work with frequent interruptions • Excellent time management and ability to prioritize tasks and meet scheduling deadlines • Ability to handle stressful situations professionally and calmly • Patient scheduling and effective communication skills • Information seeking/probing skills • Accurate knowledge transfer • Listening, understanding and responding skills • Ability to multitask in a fast-paced environment • Ability to work in a cooperative team environment • Ability to work under moderate supervision with discretion and independent judgment • Computer operations, Microsoft Office software, data entry and navigation skills • Satisfactorily complete competency requirements for the position • Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy • Eligibility through the Florida Care Provider Background Screening Clearinghouse after a conditional offer and ongoing eligibility

🏖️ Benefits

• Drug and/or alcohol testing consent and ongoing compliance with the Drug-Free Workplace Policy • Opportunity to improve professional knowledge and skill level • Participation in Company research and educational activities • Participation in Quality Assurance and Performance Improvement activities as appropriate • Community and professional organization participation