Associate III – ECC Enterprise Support, Bilingual-Spanish

Job not on LinkedIn

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Charity Navigator

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2001

🤲 Charity

🤝 Non-profit

🌍 Social Impact

Charity • Non-profit • Social Impact

Charity Navigator is a nonprofit organization that serves as a research tool for donors aiming to make informed and impactful contributions to charitable organizations. By using data from the IRS and partnering charities, Charity Navigator offers unbiased ratings for over 225,000 charities, thus helping donors maximize the effectiveness of their contributions. The platform includes various features like the Giving Basket, which enables donors to support multiple charities in one transaction, and provides resources for effective giving, protecting donations, and tax benefits. Charity Navigator is committed to ensuring donors can give with confidence and make a real difference in the causes they care about.

📋 Description

• Serve as a key point of contact for donors and supporters through multiple communication channels. • Build and maintain positive relationships with donors, participants, businesses, and community organizations. • Provide outstanding service through phone, email, chat, text messaging, and social media platforms. • Support fundraising efforts and Fitness Programs through participant engagement, donor stewardship, and customer service. • Respond promptly and professionally to inquiries, concerns, and requests. • Accurately document interactions and input information into various software systems and databases. • Collaborate with internal teams to gather information and communicate updates effectively. • Prepare reports, track participant and donor information, and assist with administrative tasks. • Handle confidential information with professionalism, discretion, and integrity. • Manage multiple priorities, projects, and deadlines simultaneously in a dynamic environment.

🎯 Requirements

• High School Diploma or equivalent required. • Minimum of 2 years of experience in customer service, sales, call center operations, or a related field. • Excellent verbal and written communication skills with the ability to engage audiences across multiple communication platforms. • Strong customer service orientation and interpersonal skills. • Proven ability to build relationships and navigate conversations with professionalism and empathy. • Ability to accurately process and enter information into various software systems. • Strong organizational skills with the ability to manage multiple tasks and priorities. • Experience handling confidential and sensitive information.

🏖️ Benefits

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​ • 401K Retirement Plan with 7% Employer Contribution • Exceptional Paid Time Off • Maternity / Paternity Leave • Infertility Treatment Program • Adoption Assistance • Education Assistance • Enterprise Learning and Development • And more