Crisis Intervention Specialist – Part-time

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Charlie Health

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 Seed Round on 2020-06

Healthcare Insurance • Wellness

Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.

📋 Description

• Monitors crisis queues for clients receiving individual therapy, family therapy, and participating in group sessions • Responds to inbound crisis calls providing real-time risk assessment, de-escalation, and safety planning • Screen risk and collaborates on stabilization planning for clients at risk of harm to themselves or others • Completes all required documentation in alignment with compliance standards and Charlie Health's best practices • Serves as key point of contact for crisis triage during client group sessions in collaboration with Senior Care Coaches and Care Coaches • Conducts case consults with Care Team members as needed • Supports all Care Team members (i.e., Primary Therapists, Care Coaches, Group Facilitators, etc.) in collaboration regarding the client's care • Other care coordination tasks as needed • Other tasks and duties as assigned by the Director of Crisis Response and Prevention or the Chief Clinical Officer

🎯 Requirements

• Independently licensed clinician • Previous experience in crisis preferred • Ability to work a minimum of 12 hours per week with flexibility to meet the needs of the team and clients • Motivated individual who is passionate about mental health, able to perform in a high-paced environment, and eager to play a formative role in shaping a growing business. • Excellent interpersonal and communication skills required. Familiarity with cloud-based communication and relevant software—Gmail, Slack, Dropbox, Zoom, EMR.

🏖️ Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

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