Insurance Verification Specialist

Job not on LinkedIn

🕒 December 12, 2025

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

👻 Ghost score 56%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Charlie Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 Seed Round on 2020-06

Healthcare • Healthcare Insurance • Wellness

Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.

📋 Description

• Verify insurance policy benefits for new and returning patients with payers • Ensure all insurance information is completely and accurately obtained • Document pertinent insurance information in Salesforce • Inform teams of support actions necessary for insurance or referral issues • Identify special policy clauses to aid financial and admission decisions • Educate patients, families, and internal teams on insurance issues • Identify third-party financial benefits and direct them to financial counseling and revenue cycle as appropriate • Support admissions and revenue cycle teams as necessary • Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve accounts • Perform other duties as assigned

🎯 Requirements

• 3-5 years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management • Knowledge of medical billing practices, office policies and procedures • Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information • Excellent written and verbal communication skills • Organizational skills • Ability to maintain a high level of integrity and confidentiality of medical information • Strict attention to details

🏖️ Benefits

• Comprehensive benefits for all full-time, exempt employees • Virtual care rooted in connection and delivered from the comfort of home

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