Inside Sales Representative – Level 2

🔥 17 minutes ago

🌐 United States, Canada – Remote

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🌵 Arizona, Colorado, +15 more states – Remote

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💵 $63k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 0%

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Logo of CharterUP

CharterUP

51 - 200 employees

Founded 2018

📦 Logistics

✈️ Travel

🚗 Transport

💰 $60M Series A on 2022-10

Logistics • Travel • Transport

CharterUP is a private shuttle service that provides organized transportation solutions for a variety of groups and events. The company caters to a wide range of clients, including nonprofits, corporations, universities, and government agencies, offering services such as employee shuttles, campus transportation, and emergency transport. With a mission to deliver a safe and transparent group travel experience, CharterUP operates through a marketplace model, allowing customers to easily book and manage shuttles across numerous cities nationwide, supported by a vast network of bus operators.

📋 Description

• Own performance against conversion rates, revenue targets, inbound and outbound activity, repeat bookings, and account growth • Manage high-volume inbound leads • Drive outbound reactivation and expansion efforts • Create tailored and accurate trip quotes using CharterUP's proprietary marketplace technology • Execute disciplined call patterns and maintain follow-up consistency • Build urgency, rapport, and trust while closing through confident communication and assumptive sales techniques • Identify high-value accounts and drive repeat business • Apply call control, objection handling, and active listening to diagnose customer needs • Escalate only when needed and solve problems directly • Use judgment and data to focus on highest-yield activities • Detect and stop low-value activity to protect revenue • Maintain accurate quoting, CRM updates, and call documentation across Salesforce, Outreach, G-Suite, Slack, and proprietary tools • Collaborate with peers and leadership on post-mortems and performance reviews • Manage a mini-portfolio of high-value accounts and serve as a trusted CharterUP contact • Report to the Sales Manager

🎯 Requirements

• 3+ years of experience in sales, account management, or hybrid revenue roles • Consistently exceeded performance goals • Ability to manage and grow a book of business • Experience expanding spend, deepening relationships, and driving retention • Success balancing high-volume inbound response with targeted outbound prospecting and account development • Skilled in navigating multi-contact organizations and identifying opportunities within existing accounts • Expertise in objection handling, urgency creation, and assumptive closing • Proficiency in Salesforce, Outreach, G-Suite, and Slack • Analytical and data-driven approach using performance metrics and conversion insights • Ability to own end-to-end client relationships from quote generation through post-trip follow-up and repeat engagement • Competitive achievement or performance-based success in athletics, startups, or quota-driven environments • Extreme ownership, grit, self-starter energy, loyalty, and integrity • Ability to work in one of CharterUP's approved U.S. states if U.S.-based: Arizona, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, or Wyoming

🏖️ Benefits

• Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change. • Growth Opportunities: Join a hyper-growth company and one of the fastest-growing companies recognized by Inc. • Remote-first work model • Medical, dental, and vision insurance • Mental health support • Virtual care • Gym discounts • Family-building benefits • 100% of U.S. employee health insurance premiums covered • 15 PTO days, increasing to 20 after 2 years • 8 paid holidays • Company-paid life, short-term, and long-term disability insurance where available • Referral bonuses • Long-term financial planning support • U.S. 401(k) plan • Mac or PC, monitor, keyboard, and mouse • Inclusive and accessible workplace • Reasonable accommodations during the hiring process

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