Program Coordinator

🕒 6 days ago

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Cherokee Federal

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏛️ Government

🔐 Security

🏢 Enterprise

Government • Security • Enterprise

Cherokee Federal is a U. S. federal systems integrator and government contractor that empowers mission success for more than 60 U. S. federal agencies. With a global workforce of over 5,000, it delivers advanced technology (cloud, cybersecurity, data & analytics), health services, intelligence analysis and operational support, logistics and sustainment, mission-critical manufacturing, program and engineering technical services, and dynamic contracting solutions to support federal priorities and national security. Cherokee Federal is part of Cherokee Nation Businesses and focuses on mission-focused, U. S. -made solutions.

📋 Description

• Provide direct administrative support for providers (as applicable): scheduling coordination, document routing, onboarding support, task follow-up, and issue resolution. • Coordinate travel for staff and providers, including authorizations, itinerary support, changes/cancellations, and compliance with program travel policies. • Support expense report completion and compliance using Concur (and/or customer-required tools); troubleshoot common issues and escalate when needed. • Train and coach new and existing staff on Cherokee systems and standard processes, including Deltek timekeeping/expense (as applicable), Concur, and CNB Connect. • Hold recurring “office hours” (virtual and/or on-site) to provide hands-on support for timecards, expense reports, profile setup, password/access issues, and basic system navigation. • Develop quick-reference guides and job aids for common processes (time entry, expense submission, travel rules, onboarding steps). • Maintain trackers and status reporting (staff onboarding progress, travel status, open actions, training completion) using Excel, Smartsheet and any other tools used by the team. • Coordinate with HR, Recruiting, Finance, Security/Credentialing, and Program Leadership to ensure smooth onboarding and compliance. • Support meeting logistics: agendas, minutes, action items, distribution lists, and follow-ups. • Maintain accurate, audit-ready records; protect PII and follow all government and company security/privacy procedures. • Performs other job-related duties as assigned.

🎯 Requirements

• 2+ years of experience in program coordination, operations coordination, or administrative support on a government contract or similarly compliance-driven environment. • Demonstrated experience coordinating travel and supporting expense processes (Concur preferred). • Experience training or supporting users on business systems; able to explain processes clearly and drive compliance. • Working knowledge of timekeeping and expense concepts; experience with Deltek (Costpoint/Time & Expense) preferred. • Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint). • Strong customer service skills and follow-through. You drive issues to closure. • Strong attention to detail and ability to manage multiple priorities with competing deadlines.

🏖️ Benefits

• Medical • Dental • Vision • 401K • other possible benefits as provided.