Senior IT Engineer

Job not on LinkedIn

🔥 13 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💻 IT Support

🦅 H1B Visa Sponsor

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Logo of Cherry

Cherry

201 - 500 employees

Founded 2019

🏥 Healthcare

🍽️ Food & Beverage

🏨 Hospitality

Healthcare • Food & Beverage • Hospitality

Cherry is a fintech platform that provides point-of-sale financing and payment plans for healthcare and veterinary practices, dental clinics, medspas, plastic surgery and dermatology providers. It lets consumers apply in about 60 seconds with an industry-leading approval rate, offers instant funding to practices, and handles repayments directly so providers receive payment within 2-3 business days. Cherry markets zero-interest short-term options (Pay-in-4), longer-term 0% APR promotions for qualifying treatments, reduced merchant fees, and customer support and marketing resources to help practices increase case acceptance and cash flow.

📋 Description

• Own Cherry's internal IT stack end-to-end, including identity and SSO, Google Workspace, device management, and core SaaS tools • Design and automate employee onboarding and offboarding, including provisioning, deprovisioning, and access changes • Own endpoint management and the device lifecycle, including procurement, provisioning/imaging, inventory tracking, repair/replacement, and secure retirement • Triage, troubleshoot, and resolve company-wide hardware, software, account, and access issues • Partner with Security on SOC 2 and other audit requirements, access reviews, and least-privilege enforcement • Reduce manual IT work through automation and scripting • Serve as the escalation point for complex IT issues and provide hands-on support across the company • Own the ITSM practice, including ticketing, incident/request/change workflows, and SLA tracking • Document systems, runbooks, and processes

🎯 Requirements

• 5+ years of experience in IT engineering, systems administration, or a similar internal-IT role • Hands-on experience administering Okta or a similar IdP, Google Workspace, Microsoft 365, and MDM tools • Experience with ITSM platforms and designing incident, request, and change management workflows • Comfort writing scripts or light automation to eliminate repetitive work • Working knowledge of networking fundamentals, endpoint management/device lifecycle tools, and access control best practices • Experience supporting SOC 2, PCI-DSS, or similar compliance audits from the IT side • Strong communication skills and the judgment to operate independently as a senior or sole IT resource • A security-first mindset balanced with genuine empathy for end users • Experience in fintech, healthcare, or another regulated environment • Familiarity with Zero Trust networking tools • Basic working knowledge of AWS or GCP for internal tooling and infrastructure • Experience standing up IT processes from scratch at an early-stage company • Must be legally authorized to work in the United States

🏖️ Benefits

• Competitive Base + Bonus • Generous equity grant • Medical, vision, and dental benefits • Fully remote company • Flexible PTO

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