Senior Manager, Player Experience

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🔥 15 minutes ago

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Chess.com

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🎮 Gaming

📚 Education

📱 Media

💰 Private Equity Round on 2022-01

Gaming • Education • Media

Chess. com is the leading online platform for playing and learning chess, offering a wide range of features such as live gameplay with other players, customizable training bots, chess puzzles, and comprehensive lessons. The platform is highly regarded for enhancing players' pattern recognition and overall chess skills. Chess. com also provides coverage of major chess events like the FIDE World Championship. With a focus on creating a supportive and engaging community for chess players of all levels, Chess. com is a go-to resource for anyone interested in improving their chess game or enjoying competitive play.

📋 Description

• Get inside the experience of real players. • Close the loop, don't just generate insight. • Make sure every kind of player has a seat at the table. • Turn signal into action across the company. • Spread the mindset. • Own the experience. • Lead and grow the function. • Use AI to move fast.

🎯 Requirements

• A track record of changing products through deep user understanding. • A bias for watching over assuming. • AI-native. • First-principles thinker with real empathy. • High-velocity, work-out-loud communicator. • Comfortable with both qualitative and quantitative signal. • A builder of influence across the whole company. • Experience managing or closely mentoring a small team, or readiness to step into it. • Strong passion for chess and understanding of the players across various levels.

🏖️ Benefits

• 100% remote (work from anywhere!) • Clear and substantial overlap with both Eastern and Pacific hours