Senior Manager/Director FP&A, Cost to Serve, Clubhouses

🕒 May 7

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Chief of Staff Network

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2017

📚 Education

🤝 B2B

Education • Community • B2B

Chief of Staff Network is a professional association and community that supports Chiefs of Staff in enhancing their roles through education, networking, and resource sharing. Established in 2017, it offers tailored programs, events, and a collaborative platform for Chiefs of Staff across startups and large enterprises to navigate their unique challenges, promote professional development, and build influential connections. The network provides insights into career growth, best practices in strategy and operations, and organizes events worldwide to foster collaboration and knowledge sharing among members.

📋 Description

• Partner with Customer Experience business leaders to deliver quarterly business reviews to CLT+ ELT that explain drivers of performance, assess risks and opportunities to delivering budget/forecast and deliver key actionable insights that shape strategy and support decision making • Lead monthly business reviews with business partners, delivering KPI reporting and insights on performance, risks, and opportunities • Own end-to-end financial planning processes and tools (budgeting, forecasting, long-range planning models, reports & processes) for business partners • Build and maintain financial models to assess and report financial and experiential metrics and staffing capacity • Prepare incremental cost v benefit analyses, scenarios and sensitivity analyses to support strategic decisions • Support strategic projects, including new product offerings, experience and retention improvement ideas, promotions, incentive compensation design • Partner with Accounting to investigate and resolve variances vs. budget as part of month-end close • Work cross-functionally with all stakeholders to ensure alignment between operational plans and financial forecasts. • Partner across key stakeholders on incentive compensation design and implementation to drive alignment with strategic objectives and financial goals (design, launch, processing monthly & quarterly payments) • Design and manage effective dashboards, reports, and KPI scorecards • Build processes, systems, and workflows to proactively deliver actionable insights to improve financial outcomes • Act as a strategic and financial partner to Customer Experience leadership, providing financial guidance to shape roadmap prioritization and resource allocation • Lead initiatives to support Customer Experience and Financial strategies with financial insights and operational improvements • Partner with accounting and technology teams to design systems and processes to support the build out of a scalable financial platform to support Chief’s growth

🎯 Requirements

• Experience in Strategic Finance, FP&A, Acquisition Diligence or Consulting; SaaS or subscription business, membership and real estate dependent business experience preferred • Proven ability to build financial models, conduct ROI analyses, and synthesize complex data into clear insights • Strong analytical skills; comfortable using databases and analytical tools to make data-based decisions • Excellent communicator with ability to influence cross-functional stakeholders • Sound judgement on when to escalate an issue • Ability to influence without direct control; Exceptional collaboration and relationship-building skills. • Results-driven self-starter with high attention to detail and a bias toward action • Knowledge of business intelligence tools • Strong understanding of financial systems and ERP platforms • Experience with Google apps (Sheets, Slides) and Microsoft apps (Excel, PowerPoint) and the ability to transfer between the two seamlessly.

🏖️ Benefits

• Competitive salary and equity • Flexible vacation policy • 20 weeks of paid gender neutral parental leave • Full medical, dental, and vision packages • 401(k) • Opportunity to work for a startup focused on driving real change for women in business • Opportunity to create and attend inspiring experiences and events with leaders of the industry • Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers