Account Manager – Navy

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Logo of Chippewa Falls Area Chamber of Commerce

Chippewa Falls Area Chamber of Commerce

1 - 10 employees

🤝 B2B

🤝 Non-profit

🌍 Social Impact

B2B • Non-profit • Social Impact

Chippewa Falls Area Chamber of Commerce is an organization that represents its members by supporting and encouraging a vibrant and prosperous business community in Chippewa Falls. With over 720 members and 18,000 employees represented, the Chamber offers a variety of educational and networking events to bolster business development and community engagement. It serves as a resource to local businesses by providing networking opportunities, community advocacy, marketing channels, and education. The Chamber hosts signature events and promotes member events, fostering a collaborative and connected business community in the Chippewa Falls area.

📋 Description

• The Account Manager services designated customer accounts (NAVSEA and Fleet Forces Command Accounts) to establish and maintain outstanding relationships, identify sales opportunities and close deals. • This position is designed to have constant engagements with many Government / DoD offices in set geographical areas and to get to know the personnel that serve in those offices very well. • To succeed the Account Manager must generate revenue in a competitive environment and be completely knowledgeable on their customer base/assigned territory. • They must apply the training and coaching from the company, create tremendous relationships, respond and engage with a sense of urgency, be fully compliant with the rules and regulations in Government contractual sales, contribute with passion to the Team and always be proactively communicating in that network. • The over-arching goal of this role is to be the “automatic first choice” that a customer thinks of when a requirement arises. • This job operates in a professional office environment and/or remote environment at both the Itasca and remote offices. This role routinely uses company standard office equipment such as computer and cell phones. • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

🎯 Requirements

• Understand Darley products, services, contract benefits and value proposition and enthusiastically communicate these during direct sales activities. • Consistently achieve booked order goals. • Research buying habits of potential customers by analyzing data bases with historical purchasing information. • Interface with potential new customers, deliver impactful/concise overview briefs, perform needs discovery and persuade them to use Darley as their Prime Vendor. • Once onboard, build strong and deep relationships with military customers at all levels including end users, supply officers, contracting officers, decision makers and influencers. • Creatively address customer problems, becoming a true resource and solution provider. • Understand and be able to teach how our contracting vehicles operate. • Additionally have a working knowledge of various funding methods and how they may be applied to assist customers in their procurement strategies. • Generate quotes for customers and transition them to Inside Sales / HQ Teams to enter into the CRM system (Salesforce). • Partner with Suppliers to provide best products & values to meet customer requirements. • Brainstorm and develop innovative strategies to win business. • Enter updates and maintain records in Salesforce so that all active accounts, live opportunities, key activities on those opportunities, stages in the pipeline and other required data are all accurate. • Professionally represent Darley at trade shows, in-person meetings and Teams meetings by researching, preparing, rehearsing and making these events about the customer, not us. • Conduct cold calls, either face to face or via telephone, to prospect new business. • Work with support teams (purchasing, accounting, warehouse, etc.) to ensure that all information is up to date in the system and that orders are delivered in a timely fashion Follow up on closed sales to ensure delivery and quality were as promised. • Monitor and report on market and competitor activities. • Probe the Customer ecosystem to find information on new contracts that may be forming so that Darley can interdict these upstream and have a high probability the ones that fit our business model.

🏖️ Benefits

• PTO • Paid Holidays • Tuition Reimbursement • Health & Wellness Reimbursement • Medical • Dental • Vision • Life & Disability • HSA with Darley contribution • FSA • 401K/Roth with match and profit sharing • Darley paid life insurance

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