Account Manager

🔥 3 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $70k - $87k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Digible, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏠 Real Estate

☁️ SaaS

💰 $250k Seed Round on 2018-04

Marketing • Real Estate • SaaS

Digible, Inc. is a forward-thinking marketing agency that specializes in the multifamily industry. The company provides customized paid media and organic media strategies, leveraging innovative technology and data-driven analytics to enhance client visibility and reputation. Digible, Inc. offers services including SEO, social media marketing, and reputation management, with a strong focus on customer-centric, measurable programs. As a certified Google and Meta Business Partner, Digible is recognized for its commitment to transparency in pricing and reporting, fostering a culture of passion and happiness in the multifamily sector. The company is known for its transformative approach to apartment marketing, striving to redefine industry standards.

📋 Description

• Manage 4–8 clients across 100–120 accounts as the primary point of contact and relationship owner • Deliver proactive communication and strategic guidance — clients should hear from you before they need to reach out • Provide monthly and mid-month performance reports with clear analysis and actionable recommendations, completed by set deadlines • Monitor client KPIs, retention, and satisfaction — identify risks early and take action within 48 hours • Maintain a monthly retention rate of 96%+ and a response time under 6 hours • Oversee all digital aspects of client campaigns including Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Reputation Management, Email, and more • Proactively analyze campaign data to identify trends, issues, and optimization opportunities • Collaborate cross-functionally with Paid Media, Organic, and Tech teams to drive continuous performance improvement • Serve as a product expert for Fiona, Digible’s tech platform — lead client demos, support onboarding, track issues, and relay feedback to the development team • Contribute insights and process improvement ideas to departmental initiatives • Work cross-functionally to ensure accuracy, efficiency, and consistent service delivery

🎯 Requirements

• 2–4 years in a client-facing role • 2+ years of digital marketing experience, including paid search and paid social • Experience in a fast-paced agency environment • Strong communication skills — clear, responsive, and direct • A growth mindset and genuine curiosity about digital marketing • Multifamily, Senior Living, or Student Housing experience is a plus

🏖️ Benefits

• 4-Day Work Week (32 Hour Work Week) • WFA (Work From Anywhere) • 3 weeks of PTO as well as Sick leave, and Bereavement • 11 paid holidays • 401(k) + Match • 75% employer paid health benefits (Medical, Dental, and Vision) • $75/month reimbursement for Physical Wellness • $75/month reimbursement for Mental Wellness • $1000/year travel fund for employees who have been with Digible 3+ years • Dog-Friendly Office • Paid Parental Leave • Weekly Lunches and Snacks for in-office employees