Inside Account Manager

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🕒 March 31

🏄 California – Remote

🏄 California – Remote

💵 $62k - $72k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Chippewa Falls Area Chamber of Commerce

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

🤝 Non-profit

🌍 Social Impact

B2B • Non-profit • Social Impact

Chippewa Falls Area Chamber of Commerce is an organization that represents its members by supporting and encouraging a vibrant and prosperous business community in Chippewa Falls. With over 720 members and 18,000 employees represented, the Chamber offers a variety of educational and networking events to bolster business development and community engagement. It serves as a resource to local businesses by providing networking opportunities, community advocacy, marketing channels, and education. The Chamber hosts signature events and promotes member events, fostering a collaborative and connected business community in the Chippewa Falls area.

📋 Description

• Assist and support assigned Outside Sales Representatives through the entire order process including but not limited to: lead identification; quoting; order entry; customer service; expediting; follow up. • Conduct an accuracy assessment of orders before routing to Purchasing Department. • Build cross-functional relationships within Darley Defense in order to execute bookings and closed sales. • Manage customer service requests. • Assess customer situations, develop options and deliver solutions. • Conduct discovery calls with current accounts to expand sales. • Assist assigned Sales Representatives in generating and maintaining a pipeline of opportunities in Salesforce to achieve individual annual goals. • Utilize Salesforce to manage and analyze customer interactions and contact data throughout the customer lifecycle. • Develop personal relationships with customers and vendors to help understand customer preferences, habits, and actions. • Work with vendors to negotiate preferred pricing & delivery. • Assist with capturing the Dealer of Record and sending to Vendor Relations for situational awareness. • Advise customers on selection of proper Funding or Contract Vehicles. • Respond to requests via phone, email, or in person meetings expeditiously. • Understand assigned sales territory and conduct research for new sales territories. • Conduct prospect calling to find new customers and contacts within assigned territories

🎯 Requirements

• Bachelor's Degree required, though prior military or government experience may be substituted at hiring manager's discretion • 5 years of sales experience, non-call center telephone sales desired • 5 years of customer service experience • 5 years' experience MS Office, particularly Excel & Outlook • 2 years' experience with a Customer Relationship Management program • Knowledge of tactical equipment, military, or federal agencies • Knowledge of government contracts (TLS, OTA, COTS, FEDMALL, GSA, etc.) • Knowledge of JDE Enterprise System • Knowledge of Salesforce CRM and its purpose

🏖️ Benefits

• PTO • Paid Holidays • Tuition Reimbursement • Health & Wellness Reimbursement • Medical • Dental • Vision • Life & Disability • HSA with Darley contribution • FSA • 401K/Roth with match and profit sharing • Darley paid life insurance