HOA Relationship Manager

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🕒 March 31

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Servbank

1001 - 5000 employees

The same great experience you have come to expect from The Money Source Inc. (TMS) subservicing is now coming together with the surety you deserve under a depository institution, First Allied Bank, sb dba Servbank, founded in 1994 in Illinois. As one of the nation’s Top 10 subservicing providers, we are putting the “service” back into subservicing by offering the winning combination of People + Technology. Our people are dedicated professionals with industry experience, who are committed to providing superior customer service and personalized support for our clients. Our innovative technology gives you fully transparent, 100% accessible, on-demand view of your portfolio. Servbank is a full-service subservicer, with a diverse portfolio and quality products and services, who is dedicated to our partners’ success. Grow happiness with us and drive your business forward.

📋 Description

• Proactively generate new business by identifying market opportunities through cold calls, warm leads, and referrals within the HOA and property management sectors • Drive sales growth by understanding the unique needs of HOAs and property management companies, and effectively cross-selling treasury products and services • Maintain a dynamic sales pipeline and provide real-time updates using CRM tools • Collaborate closely with the Sales Team to educate and expand product offerings to HOA and property management clients through on-site and remote meetings • Stay updated on industry best practices and product knowledge related to the Bank’s suite of services • Ensure accuracy and completeness of customer agreements, maintenance requests, and cancellation forms

🎯 Requirements

• Bachelor’s degree in finance, Business Administration, Economics, or a related field • Minimum of 5 years of experience in Deposit and Treasury Management Sales or related fields • Knowledge of state and federal banking regulations • Strong verbal, written, and interpersonal communication skills • Ability to solve complex problems in non-standardized situations • Self-motivated with the ability to work independently and collaboratively • Experience with CRM tools such as Sales Force preferred

🏖️ Benefits

• Exceptional customer service • Consultative support for clients

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