Product Manager, Payments Platform

Job not on LinkedIn

🔥 8 minutes ago

💵 $110k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🗣️🇨🇳 Chinese Required

Where this job comes from

Posted on Chowbus's careers page, not through a job board

First seen by Remote Rocketship 8 minutes ago

Logo of Chowbus

Chowbus

201 - 500 employees

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

💰 $30M Venture Round on 2020-09

Food & Beverage • Logistics • Consulting

Chowbus is a company that provides an all-in-one point-of-sale (POS) system designed specifically for restaurants. Their system is aimed at enhancing efficiency and increasing sales, with features such as loyalty programs, table reservations, online ordering, and QR code ordering. Chowbus POS integrates with over 45 third-party delivery providers and offers solutions like kiosk and handheld devices for seamless payment processing. They are also the exclusive distributor of Pudu Technology's Rutech Robot in North America. Chowbus is dedicated to supporting restaurants with 24/7 customer service and comprehensive solutions that save on labor costs and improve the culinary service experience.

📋 Description

• Own the payments platform roadmap, covering checkout, card-present and online payments, refunds, payouts to merchants, and reconciliation • Evaluate, integrate, and manage payment service providers such as Stripe and Adyen, including cost and authorization rate optimization • Improve payment success rate, conversion, and cost using data, experiments, and error-code analysis • Partner with risk, finance, and compliance to reduce fraud, chargebacks, and reconciliation errors without hurting conversion • Write clear specs, drive delivery with engineering, and run several initiatives at once with US-based stakeholders

🎯 Requirements

• 5+ years in product management, with at least 3 years in payments (acquiring, PSP integration, checkout, settlement, or payouts) • Hands-on experience with PSP or acquirer integrations and with card payment flows: authorization, capture, 3DS, refunds, chargebacks, and settlement • Understanding of backend payments platforms, including engineering systems, money flows, and ledger design • Track record of owning a product area independently and delivering measurable results, with metrics you can explain • Strong analytical skills and comfort with data (SQL or similar) • Fluent spoken and written English for daily work with a US team across time zones • Working fluency in Chinese for daily work with the China-based engineering team

🏖️ Benefits

• Competitive compensation package • Medical, dental, and vision insurance • 401(k) • 100% employer-paid Short-Term Disability (STD) • 100% employer-paid Life Insurance • 100% employer-paid AD&D Insurance • Company holidays • Birthday off • Paid Parental Leave • Flexible Paid Time Off (PTO) • Employee Assistance Program (EAP)

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