Marketing & Partner Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $152k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ChowNow

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🍽️ Food & Beverage

📣 Marketing

📦 Logistics

💰 $21M Series C on 2019-05

Food & Beverage • Marketing • Logistics

ChowNow is a platform dedicated to simplifying online ordering for restaurants. It provides a host of tools designed to manage orders efficiently, improve profitability, and enhance the visibility of restaurants through branded mobile apps, integrated ordering systems, and marketing solutions. Restaurants can use ChowNow to create commission-free online ordering directly on their websites and apps, integrate with their POS systems, and leverage advanced reporting tools for analytics. ChowNow focuses on driving direct orders to help restaurants retain full control over their customer relationships and data while cutting down on costly third-party commissions. By offering automated marketing tools and loyalty programs, ChowNow supports restaurants in growing their customer base and increasing repeat business.

📋 Description

• Own top-of-funnel lead routing, assignment, scoring, enrichment, and lifecycle management in HubSpot • Partner with Business Systems on LeanData configuration • Establish rules of engagement and maintain accurate attribution logic • Implement automations and workflows across the lead-to-customer lifecycle • Identify and fix funnel inefficiencies, including MQL/PQL-to-SQL handoff rules and SLAs • Partner with GTM Analytics and Business Systems on Salesforce data needs and score integration • Improve lead management and nurture across marketing, partnerships, and rep-generated channels • Deliver ad-hoc reporting for Marketing and Partnerships • Forecast and project pipeline contribution by channel • Build, launch, and verify marketing workflows and campaigns • Manage HubSpot and Salesforce infrastructure, integrations, and field mapping • Standardize campaign management and reporting in Salesforce • Partner with Marketing to execute, measure, and scale multichannel campaigns • Build, launch, and verify partnership workflows and campaigns • Own PartnerStack and Salesforce partner infrastructure and integrations • Analyze partner lead quality and conversion and support incentive experiments • Monitor partner discount usage and flag misuse • Report to the Head of Revenue Operations; no direct reports

🎯 Requirements

• 5+ years of experience in marketing operations, revenue operations, or a similar systems-focused role • Hands-on HubSpot administration experience • Background in B2B SaaS • Experience owning a HubSpot instance end to end • Depth in lead-to-cash mechanics, including routing, scoring, enrichment, campaign tracking, conversion, and attribution • Ability to identify problems and implement system changes independently • Salesforce fluency sufficient to connect HubSpot and Salesforce seamlessly • PartnerStack experience is a plus • Strong problem-solving skills and ability to navigate ambiguity with minimal direction • Comfort working in a fast-paced, scrappy environment • High attention to detail regarding data hygiene, access/permissions, and workflow configuration • Strong cross-functional communication with Marketing and Partnerships stakeholders

🏖️ Benefits

• Ongoing training and growth opportunities • "Best Place to Work" employee experience • Medical, dental, and vision plans • Mental health coverage and wellness programs • Unlimited paid vacation • 7 weeks of baby bonding time for all new parents within the first year of birth or adoption • 8 weeks of paid pregnancy leave • 401(k) matching • Employer-contributing student loan assistance program or continuing education reimbursement program • Employee Stock Incentive Plan • Pet insurance • Consistent and fair leadership • Freedom and accountability in the workplace