Senior Enterprise Product Manager

🔥 0 minutes ago

🌽 Illinois, Minnesota – Remote

🌽 Illinois – Remote ❄️ Minnesota – Remote

💵 $113k - $254.2k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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C.H. Robinson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1905

🚘 Automotive

🍽️ Food & Beverage

🏥 Healthcare

Automotive • Food & Beverage • Healthcare

C. H. Robinson is a leading third-party logistics provider, offering a comprehensive suite of global shipping, freight, and supply chain solutions. Their services include air freight, ocean shipping, less-than-truckload, and truckload services, tailored to industries such as automotive, retail, food and beverage, healthcare, and energy. Utilizing advanced technologies like Navisphere for freight visibility and management, C. H. Robinson is adept at handling complex logistics challenges, providing end-to-end solutions, and ensuring supply chain efficiency on a global scale. They are known for their unmatched industry expertise and capability to customize solutions for businesses across various sectors.

📋 Description

• Define and evolve product strategy and roadmaps supporting Global Forwarding growth, automation, operational scalability, and customer experience • Modernize complex forwarding workflows including pricing, carrier contracts, shipment planning, booking, visibility, documents, and operational execution • Partner with engineering, architecture, data science, operations, business, and enterprise stakeholders to deliver solutions • Identify and define safe applications of AI, generative AI, agentic workflows, intelligent automation, and decision-support capabilities • Conduct quantitative and qualitative research, operational observation, experimentation, and customer discovery • Translate customer, business, and operational problems into product outcomes, requirements, hypotheses, and measurable success criteria • Manage initiatives from discovery through launch and adoption, including alignment, prioritization, communication, change management, and measurement • Define product requirements and partner with engineering through design, development, testing, launch, and iteration • Establish and monitor metrics for adoption, automation, efficiency, customer experience, quality, financial impact, and business outcomes • Validate assumptions and evaluate existing capabilities to minimize wasted technology investment • Manage tradeoffs across customer value, business value, complexity, operational impact, risk, and speed to market • Evaluate emerging opportunities and technologies aligned with Global Forwarding and enterprise priorities • Navigate dependencies across products, teams, systems, and business functions • Develop understanding of Global Forwarding operations and connect technology investments to measurable outcomes • Build business cases for strategic investments and communicate value, tradeoffs, and risks • Present strategy, progress, recommendations, risks, and outcomes to senior and executive leadership • Mentor Product Managers and strengthen product management practices • Encourage experimentation, learning, evidence-based decision-making, delivery, and business results • Perform other duties as assigned according to team and/or country-specific requirements

🎯 Requirements

• 6 years or more of product management, technology business analysis, or relevant industry/domain experience • Bachelor’s degree or equivalent work experience and high school diploma/GED • Demonstrated experience defining product strategy, prioritizing complex portfolios, and translating business problems into technology solutions • Experience leading products or initiatives spanning multiple teams, systems, or business functions • Experience partnering closely with software engineering teams throughout discovery, design, development, testing, launch, and optimization • Ability to use qualitative and quantitative information to make product decisions and measure outcomes • Strong stakeholder management skills across business, technology, operations, and leadership teams • Ability to communicate product strategy, tradeoffs, business value, and complex concepts to technical and non-technical audiences • Ability to operate effectively in ambiguous environments and move from loosely defined problems to actionable product direction • Preferred: experience with transportation, logistics, freight forwarding, supply chain, transportation management systems, or complex operational environments • Preferred: experience with pricing, rating, carrier contracts, shipment planning, booking, tracking, visibility, or related supply chain capabilities • Preferred: experience delivering automation products • Preferred: experience with generative AI, large language models, intelligent automation, agentic workflows, or AI-enabled decision-support products • Preferred: experience defining requirements for AI-powered capabilities, including evaluation criteria, quality measurement, human-in-the-loop workflows, and operational guardrails • Preferred: familiarity with retrieval-augmented generation, tool/function calling, autonomous or semi-autonomous agents, and AI-assisted workflow orchestration • Preferred: experience with digital marketplaces, optimization, decision engines, or data-driven products • Preferred: Master’s degree in a listed business, finance, economics, marketing, MIS, mathematics, engineering, analytics/data science, or related field • Ability to conduct strategic quantitative and/or qualitative analysis • Ability and willingness to quickly learn complex custom applications and business domains • Critical thinking, negotiation, facilitation, consulting, problem-solving, decision-making, strategic, and analytical skills • Expert facilitation skills • Experience developing business cases, ROI models, or operational efficiency analyses • Experience in a product-led organization and applying lean product development, experimentation, or hypothesis-driven development • Excellent written and verbal communication skills • Ability to influence without authority across a large, decentralized, matrixed organization • Learning and growth mindset • Values a diverse and inclusive work environment

🏖️ Benefits

• Three medical plans • Prescription drug coverage • Enhanced Fertility benefits • Flexible Spending Accounts • Health Savings Account (including employer contribution) • Dental and Vision • Basic and Supplemental Life Insurance • Short-Term and Long-Term Disability • Paid observed holidays • 2 paid floating holidays for U.S. hourly employees • Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps • Paid Time Off (PTO) offered to all other employees in the U.S. and Canada • Paid parental leave • Paid time off to volunteer in your community • Charitable Giving Match Program • 401(k) with 6% company matching • Employee Stock Purchase Plan • Career development, networking, and team-building opportunities