IT Manager

🕒 May 12

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CI Azumano Travel / Business

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51 - 200 employees

Founded 1959

What makes CI Azumano Business a better kind of travel management company? Being nimble, flexible and adaptable, we can make a quantifiable difference to your program’s total cost. Our strategic blend of people and technology has empowered small and mid-sized companies to maximize ROI on every aspect of travel, both managed and unmanaged.

📋 Description

• Design, implement, and maintain enterprise technology solutions across on-premise infrastructure, cloud, applications, security, and/or collaboration platforms. • Serve as a subject matter expert (SME) for assigned technologies, providing Tier 3/4 support and root‑cause analysis for complex issues. • Lead technical deployments, upgrades, integrations, and migrations with minimal disruption to operations. • Develop and enforce technical standards, configurations, and best practices. • Contribute to system architecture, technology roadmaps, and lifecycle planning. • Evaluate emerging technologies and provide recommendations aligned with business and security requirements. • Ensure solutions adhere to organizational, regulatory, and security standards (e.g., NIST, ISO, CUI, etc., as applicable). • Architect, implement, and manage Microsoft 365 services, including: • Exchange Online Teams (including governance, recording, retention, and eDiscovery considerations) SharePoint Online and OneDrive Entra ID / Azure AD (identity, access control, conditional access) • Microsoft Defender security suite Design and enforce Microsoft 365 governance frameworks, including: • Tenant security configuration baselines • Data classification, retention, and lifecycle policies • External sharing and guest access controls • Lead M365 migrations, tenant consolidations, hybrid integrations, and major platform upgrades. • Serve as Tier 2/3 escalation for complex Microsoft 365 incidents impacting security, availability, or compliance. • Implement security controls and configurations to protect systems and data. • Participate in vulnerability remediation, incident response, and audit readiness activities. • Support technical compliance execution for government and regulated frameworks, such as: • NIST SP 800 53 / 800 171 • FedRAMP (supporting cloud adjacent controls) • CJIS, HIPAA, or state specific cybersecurity requirements (as applicable). • Translate compliance requirements into technical controls, configurations, and operational processes. • Lead effort for: • System Security Plans (SSPs) • POA&M • Control implementation evidence • Audit and assessment readiness. • Ensure M365 and related systems support CUI protection, data residency, logging, auditability, and access control mandates. • Partner with security, legal, and compliance teams to address findings, risks, and remediation activities. • Partner with business units, vendors, and IT leadership to gather requirements and translate them into technical solutions. • Serve as a technical liaison between engineering teams and management. • Present technical concepts and recommendations to non‑technical audiences. • Create and maintain technical documentation, diagrams, runbooks, and standard operating procedures (SOPs). • Mentor junior engineers and specialists through coaching, knowledge transfer, and technical review. • Contribute to operational maturity efforts, including automation and process optimization.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). • 7+ years of progressively responsible experience in enterprise IT environments. • Advanced experience in one or more of the following areas: • Cloud platforms (e.g., Microsoft Azure, AWS) • Microsoft 365 / identity platforms • Infrastructure (compute, storage, virtualization) • Networking and security technologies • Enterprise applications and integrations • Proven ability to troubleshoot complex, cross‑platform technical issues. • Strong documentation, communication, and collaboration skills.

🏖️ Benefits

• medical • dental • vision • life • disability • voluntary benefit programs (critical illness, hospital, and accident) • health savings and flexible spending accounts • retirement 401K plan • performance and recognition programs • flexible work-life balance • professional development opportunities