Operations Coordinator – Temporary Staff

🕒 September 21

🇺🇸 United States – Remote

⏳ Contract/Temporary

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CIEE Council on International Educational Exchange

WebsiteLinkedInAll Job Openings

501 - 1000 employees

✈️ Travel

💼 Consulting

🏨 Hospitality

Travel • Consulting • Hospitality

CIEE Council on International Educational Exchange is a nonprofit organization (founded in 1947) that organizes and facilitates international educational and cultural exchange programs. It provides study abroad programs for college and high school students, gap-year and internship placements, TEFL certification and teaching abroad, professional and research exchange, Work & Travel and BridgeUSA programs, and host-family and employer partnerships. CIEE also administers scholarships and safety/onsite support services to help participants travel and study internationally while advancing intercultural understanding and global citizenship.

📋 Description

• Provide administrative and operational support for the High School Summer Abroad program • Support student enrollment and the Academic Merit Award process • Prepare applications for review, track applicant information, review required materials, and process award decisions • Maintain accurate student records, spreadsheets, trackers, reports, and operational tools • Perform high-volume data entry, audits, and system updates • Identify missing information, inconsistencies, duplicates, and records requiring follow-up • Support student enrollment, pre-departure courses, insurance enrollment, and seasonal operational processes • Research application, billing, and technical support questions for the Sales team • Follow established SOPs and process documentation • Identify and escalate errors, unusual records, and process concerns • Communicate project status, outstanding items, and potential delays to the Associate Manager and relevant team members • Assist with special projects and high-volume operational work during peak application and enrollment periods • Maintain confidentiality when handling student, family, academic, financial, and scholarship information • Perform other duties as assigned

🎯 Requirements

• Strong organizational skills and exceptional attention to detail • Ability to accurately manage high-volume administrative tasks, data entry, and record maintenance • Strong technical aptitude and ability to quickly learn new systems, software, and online platforms • Basic to intermediate Microsoft Excel skills, including sorting, filtering, and organizing data • Comfort working with databases, spreadsheets, CRM systems, and other technology-based tools • Very high-level customer service, critical thinking, and problem-solving skills • Ability to follow established processes, written instructions, and SOPs accurately and consistently • Ability to manage multiple assignments, prioritize competing deadlines, and work independently after training • Strong written and verbal communication skills • Ability to identify errors or discrepancies, ask appropriate questions, and escalate issues when needed • Professionalism and discretion when handling confidential student and family information • Previous administrative, office, customer service, data entry, or related experience preferred • Experience with Salesforce, Canvas, CRM systems, or similar platforms helpful but not required • Background check and education and employment verification as conditions of employment

🏖️ Benefits

• Fast-paced, international, and collaborative team environment • Background check and education and employment verification conducted as conditions of employment