Student Enrollment Coordinator – High School Study Abroad

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🔥 0 minutes ago

🦌 Connecticut, New York – Remote

🦌 Connecticut – Remote 🗽 New York – Remote

💵 $44k - $60k / year

⏰ Full Time

⚪️ Entry-level

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CIEE Barcelona

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🤝 Non-profit

👥 B2C

Education • Non-profit • B2C

CIEE Barcelona is a nonprofit organization dedicated to advancing intercultural exchange and study abroad experiences since 1947. They provide a variety of programs that connect high school and college students with international opportunities, facilitating personal growth, cultural understanding, and educational advancement. CIEE Barcelona focuses on offering students access to diverse educational experiences, internships, and work opportunities worldwide, ensuring a comprehensive and transformative journey abroad.

📋 Description

• Grow student enrollment in CIEE's high school and recent graduate study abroad programs • Own the applicant journey from initial interest to confirmed participation • Guide students and families through program selection, scholarships, applications, acceptance, confirmation, and pre-departure preparation • Conduct sales outreach via phone, text, and email • Make 20-60 calls per day depending on the time of year • Motivate and coach participants and families through the scholarship and application process • Help families overcome barriers associated with high school study abroad • Provide timely customer service throughout the application process • Host virtual student and parent-facing webinars, including some evening hours • Present to students and parents at high schools and fairs in the assigned territory • Travel domestically for in-person presentations • Review applications, accept applicants, and convert them to paid participants • Ensure participant financial accounts are accurate and paid in full; follow up on discrepancies and missing payments • Use Salesforce reports to manage the applicant pipeline and achieve sales goals • Maintain accurate customer communication records in Salesforce • Provide year-round on-program participant support • Participate in ongoing sales training and professional development • Provide emergency support during 1-2 travel weekends annually • Potentially chaperone student group flights internationally up to once per year • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree or international equivalent • A minimum of two years of customer service or sales experience • Ability to navigate challenging conversations • Excellent verbal and written communication, with the ability to understand and tailor communication to different audiences • Strong organisational skills and attention to detail • Flexibility to work some evening hours • Ability to provide emergency support during 1-2 travel weekends per year • Background check, reference check, and education and employment verification as conditions of employment • International travel or study abroad experience is a plus • Experience working with diverse high school students is a plus • Additional language skills beyond English are a plus

🏖️ Benefits

• Paid time off and Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) • Competitive total rewards package increasing total compensation by up to 25% • Opportunity to earn international travel up to once per year to chaperone student group flights