National Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cinch Home Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🛡️ Insurance

👥 B2C

🏠 Real Estate

Insurance • B2C • Real Estate

Cinch Home Services is a national home warranty provider that sells repair and replacement service contracts for homeowners, covering appliances and major home systems such as heating, cooling, electrical, plumbing, kitchen and laundry appliances. Founded in 1978, the company offers multiple plan tiers (repair-only, repair + replace, and premier), a nationwide network of vetted service providers, 24/7 claims support, a 180-day workmanship guarantee, and benefits like deductible reimbursement and coverage for outside lines and permit-related expenses.

📋 Description

• Establish the vision, multi-year strategy, annual priorities, and operating plan for assigned national and enterprise home-services accounts • Own account strategy, financial performance, growth, implementation, relationship health, retention, and long-term value • Identify account opportunities and risks, own issue resolution, mobilize internal resources, and drive accountability • Own budgeted revenue and enrollments; monitor results, forecasts, variances, risks, and opportunities • Develop Miller Heiman account plans and executive-level relationships • Partner with Implementation Managers to oversee complex national or phased launches • Ensure contractual, technology, marketing, product, billing, enrollment, reporting, training, and operational requirements are delivered • Lead cross-functional account teams across Marketing, Customer Service, Sales Operations, Sales, Finance, Product, Analytics/BI, Training, Implementation, Claims/Service Operations, and executive leadership • Develop and oversee annual marketing plans, campaigns, tests, and national distribution strategies • Manage executive relationships, renewals, expansions, amendments, and long-term negotiations • Lead strategic business reviews and ensure follow-up actions and commitments are completed • Analyze performance data and translate it into forecasts, recovery plans, business cases, scenario analyses, and recommendations • Use Microsoft Office and approved AI tools for analysis, planning, communications, forecasting, and productivity

🎯 Requirements

• Bachelor’s degree in business, marketing, finance, sales, or a related field • 8+ years of progressive strategic, national, or enterprise account management, business development, or partner-management experience • Direct ownership of large, complex accounts and accountability for revenue, growth, retention, and executive relationships • Proven success influencing senior and C-suite stakeholders • Experience leading matrixed teams without formal authority • Experience executing expansions, renewals, complex implementations, or national/multi-market launches • Strong financial, analytical, presentation, negotiation, and executive-communication skills • Advanced Excel and PowerPoint proficiency • Ability to travel as required • Miller Heiman or a comparable strategic account methodology strongly preferred • MBA or advanced degree preferred

🏖️ Benefits

• Remote work arrangement • Full-time employment