Product Manager

🕒 March 9

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Cinder

WebsiteLinkedInAll Job Openings

11 - 50 employees

🔐 Security

☁️ SaaS

🤖 Artificial Intelligence

Security • SaaS • Artificial Intelligence

Cinder is a company that provides a comprehensive platform for Trust and Safety teams. Its platform integrates moderation, case management, and AI development to improve the efficiency and effectiveness of online safety operations. Cinder centralizes data, automates workflows, and provides powerful insights into business operations, making it easier for teams to manage and innovate on Trust and Safety protocols. Furthermore, Cinder offers an API that facilitates the development of AI detection models and innovative interventions, all while ensuring robust data security and scale. The platform is designed to streamline operations across various digital environments, such as marketplaces and content platforms, providing a secure, scalable, and flexible solution for trust and safety concerns.

📋 Description

• Design, configure, and iterate on AI agents using Cinder’s platform • Partner with customers to understand their operational workflows, pain points, and risk tolerance • Optimize systems based on real-world performance, not theoretical use cases • Embed deeply with strategic customers and serve as a trusted advisor on how AI should be deployed safely and effectively • Work with operators and executives to define success, manage tradeoffs, and guide AI adoption over time • Represent Cinder clearly and thoughtfully in customer-facing conversations • Run tight feedback loops with Engineering and Design based on customer needs and observed system behavior • Translate customer pain points into clear product signals and roadmap input • Help prioritize platform improvements grounded in real usage • Partner closely with Sales, Customer Success, and Leadership during deployments and expansions • Support pilots, launches, and key customer moments as a technical and product expert • Help shape how Cinder shows up externally as a trusted partner in high-risk AI environment

🎯 Requirements

• 2+ years of relevant experience in product management, consulting, engineering, operations, or a similar problem-solving role • Strong technical intuition, especially around AI- or ML-powered systems • Comfortable working directly with customers, including in ambiguous or high-stakes situations • Communicate clearly and build trust across technical and non-technical audiences • Thrive in fast-moving environments where you help define the playbook while executing day to day

🏖️ Benefits

• Offers Equity