Regional Sales Manager

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $70k - $75k / year

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Circle K

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1951

🍽️ Food & Beverage

📦 Logistics

🛒 Retail

Food & Beverage • Logistics • Retail

Circle K is a global convenience store chain and part of Alimentation Couche-Tard. It provides a broad range of retail services, including a variety of food and drink options, everyday essentials, and fueling services. Circle K is committed to creating a positive customer experience with a focus on fast and friendly service while contributing to a sustainable future. It values diversity and inclusion and aims to make everyday life easier for its customers. Circle K operates in multiple countries, offering career growth opportunities and a dynamic work environment for its employees.

📋 Description

• Develop and maintain relationships with key accounts through consistent contact to retain business • Develop an in-depth understanding of customer needs throughout the customer lifecycle and identify account-risk gaps • Leverage internal and external resources to deliver integrated retention programs across customer touchpoints • Achieve annual attrition targets through key-account relationship management and influence attrition across the Circle K fleet program • Collaborate with internal partners to understand and use customer data for continuous customer-service improvement • Identify trends, root causes, and solutions regarding customer activity • Identify new business practices or modifications that reduce the risk of customers closing their accounts • Work cross-functionally on customer-experience improvement strategies based on early warning signs • Handle inbound and outbound calls professionally • Use multiple applications and systems to assist customers efficiently and promptly • Communicate effectively with customers, issuers, department personnel, and management

🎯 Requirements

• High School Diploma • 1-2 years of related sales or customer management experience • Communication skills – able to build rapport over the phone with external customers and in person with internal customers and peers • Excellent Product and Process knowledge • Sound sales skills; can identify customer needs and make appropriate recommendations to confirm the sale • Time management and work prioritization skills • Ability to utilize sales tools as appropriate (fuel save, fuel locator, online, etc) • Handles complex or unusual situations with ease • Identifies opportunities to sell/retain a customer • Identifies and takes action to improve process or situation • Ability to work cross functional with Fleet customers, internal and external sales representatives, credit, partners and Leadership • Must successfully pass a background investigation • Must be able to perform the essential duties and responsibilities as described above • Must be able to follow state, federal and company guidelines • Must be able to maintain a positive team attitude and professional demeanor at all times • College degree preferred • Previous customer facing phone work preferred • Coaching experience or ambition preferred • Experience with Salesforce CRM preferred • Must be computer literate in Word, Excel, Access and PowerPoint