Head of Commercial Operations

🕒 June 2

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

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Cirque du Soleil Entertainment Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

💰 $120M Debt Financing on 2019-02

Entertainment

Cirque du Soleil Entertainment Group is a world-renowned live entertainment company celebrated for its daring acrobatics, breathtaking shows, and immersive experiences. With performances held in major cities worldwide, including Las Vegas, Cirque du Soleil brings its audiences into enchanting worlds of imagination and wonder. The company is known for innovative productions that blend circus arts with street entertainment, and theater, creating unforgettable experiences like 'KÀ', 'Mystère', and 'The Beatles LOVE. ' In addition to traditional circus elements, Cirque du Soleil collaborates on unique projects, such as its partnership with Disney in 'Drawn to Life' and with The Macallan for exclusive whisky events. Cirque du Soleil also produces spin-offs like the 'Blue Man Group' and family-oriented shows such as '‘Twas The Night Before... '.

📋 Description

• Serve as the CRM team's representative and liaison with all sales and marketing teams • Understand business needs and maintain ongoing communication • Support development of the overall CRM strategy • Propose tailored relationship-marketing campaign plans • Apply creative data analysis and recommend solutions • Oversee execution of relationship-marketing campaign plans • Coordinate with content teams and internal stakeholders • Produce performance reports and measure campaign effectiveness

🎯 Requirements

• University degree in marketing, communications, or business intelligence (BI) strategy • Strong experience (5+ years) in customer relationship management (CRM) and email marketing • Deep knowledge of digital marketing and customer data • Analytical skills to review data reports • Ability to create detailed PPT summaries/presentations • Ability to work with remote teams • Experience managing multiple projects with variable schedules • Strong written and verbal communication in English and French

🏖️ Benefits

• Inclusive, team-oriented work environment • Access to a private office at the Montreal Studio • Professional growth focused on high-quality projects • Group insurance plan, retirement savings program and other benefits • A culture committed to equitable practices and community-building events