Senior Product Manager

🔥 4 minutes ago

🍂 Massachusetts, Washington – Remote

🍂 Massachusetts – Remote ☕ Washington – Remote

💵 $148.8k - $212.9k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Be a primary product-led partner for strategic enterprise accounts globally • Combine telemetry, lifecycle context, customer feedback, and business priorities to cohort customers and identify product-led workstreams to improve customer outcomes • Engage directly with customers, account teams, product managers, engineering leaders, and executives • Translate complex customer needs into clear product requirements, decisions, and action plans • Own the strategic product-led customer engagements • Own product-led lifecycle for a portfolio of strategic customers, aligning the level of engagement to customer value and opportunity • Actively represent the Splunk product organization to customers and their Splunk go-to-market leaders • Be the command and control center to drive product-led outcomes • Be the vital connection between Splunk's product and Splunk go-to-market organizations • Serve as a trusted product partner in account planning related to product outcomes • Use telemetry data and AI summarization to drive product-led customer experience and growth workstreams • Translate insight into product action • Measure outcomes and business impact • Define and report KPIs tied to product engagement for your customer

🎯 Requirements

• Bachelors + 7 years of related experience, or Masters + 5 years related experience, or PhD + 1 year related experience • 7+ years of experience in technical product management or technical customer engagement with high value enterprise customers • Experience engaging with senior leadership at enterprise customers on technical issues • Experience being a player/coach on the team and also be the trusted product lead to drive technical consensus on a cross functional engineering and go-to-market (sales, and customer success) team supporting complex customers • Experience working with large data sets to identify technical blockers • Knowledge of Splunk, AppDynamics, or similar platforms to drive system health and performance insights • AWS/GCP Cloud Architect, CKA (Certified Kubernetes Administrator), or equivalent SRE/DevOps certifications.

🏖️ Benefits

• medical, dental and vision insurance • a 401(k) plan with a Cisco matching contribution • paid parental leave • short and long-term disability coverage • basic life insurance • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • paid year-end holiday shutdown • 4 paid days off for personal wellness determined by Cisco • 16 days of paid vacation time per full calendar year • flexible vacation time off program for exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • up to 80 hours of unused sick time carried forward from one calendar year to the next • Optional 10 paid days per full calendar year to volunteer