Customer Delivery Architect

🕒 July 4

🏄 California, North Carolina – Remote

🏄 California – Remote 🌲 North Carolina – Remote

💵 $169.3k - $237.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏛️ Architect

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Act as the technical authority for SONiC deployments on Cisco Silicon One platforms in large-scale production environments • Provide architectural guidance and operational support for hyperscale data center fabrics supporting AI/ML workloads • Troubleshoot SONiC containers, Linux networking, routing protocols, and ASIC forwarding behavior • Perform deep debugging using Silicon One SDK tools and ASIC telemetry • Support production and pre-production SONiC validation environments on Cisco platforms • Collaborate with Cisco silicon architects, SONiC developers, and software engineering groups to resolve defects and improve platform capabilities • Optimize AI/ML network fabrics using RoCE and other high-performance transport mechanisms • Guide adoption of DevOps operating models, CI/CD pipelines, and infrastructure automation • Implement observability, telemetry, and automated validation frameworks • Advise customer network engineering and infrastructure teams • Partner with customer network platform engineering, infrastructure, and AI cluster networking teams

🎯 Requirements

• Bachelor’s degree in Computer Science, Electrical Engineering, or related field, or equivalent experience • 10+ years of experience in networking, distributed systems, or hyperscale infrastructure • Deep knowledge of data center networking architectures and large-scale routing environments • Strong troubleshooting skills across software, hardware, and network protocols • Experience working in large production environments with minimal supervision • Deep hands-on experience with SONiC architecture and operations • Understanding of SAI, Redis DB model, containerized services, and control-plane architecture • Strong knowledge of Linux networking stack and kernel internals • Experience debugging network behavior using Linux tools and system-level diagnostics • Familiarity with Docker or Kubernetes-based service orchestration • Experience with merchant silicon or programmable ASIC platforms • Exposure to Cisco Silicon One architecture or similar programmable switching silicon • Ability to analyze packet forwarding pipelines and hardware counters • Experience supporting AI cluster networking or HPC fabrics • Knowledge of RoCE networking, congestion management, and performance optimization • Strong automation experience with Python and Linux tooling • Experience with CI/CD pipelines and automated infrastructure validation • Familiarity with open-source development workflows and Git-based collaboration • Strong working knowledge of BGP, ISIS, MPLS, Segment Routing, VXLAN/EVPN, IPv6, and data center leaf-spine fabrics

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses may be available for non-sales roles • Sales employees may earn performance-based incentive pay • Opportunities to grow and build on a global scale