Cisive
1001 - 5000 employees
Founded 1977
👥 HR Tech
Healthcare • Transportation • HR Tech
Cisive is a compliance-focused talent screening and workforce risk management company that provides background checks, drug and occupational health testing, ongoing monitoring, electronic I-9, and executive intelligence through a single, integrated platform. They serve highly regulated industries—particularly healthcare and transportation—offering specialized products like PreCheck for healthcare and Driver iQ for driver screening, and emphasize fast, accurate results and regulatory compliance for employers.
Candidate Experience Representative II
Job not on LinkedIn
🕒 May 31
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Cisive
1001 - 5000 employees
Founded 1977
👥 HR Tech
Healthcare • Transportation • HR Tech
Cisive is a compliance-focused talent screening and workforce risk management company that provides background checks, drug and occupational health testing, ongoing monitoring, electronic I-9, and executive intelligence through a single, integrated platform. They serve highly regulated industries—particularly healthcare and transportation—offering specialized products like PreCheck for healthcare and Driver iQ for driver screening, and emphasize fast, accurate results and regulatory compliance for employers.
📋 Description
• Provide superior customer service and technical support to end-users of our pre-employment and onboarding portal • Handle a heavy volume of inbound calls, emails, and chats working in a work queue environment • Ensure periodic updates are provided • Troubleshoot and resolve candidate concerns including login issues, error messages, submission of required forms, etc. • Maintain accurate record of contacts and interactions
🎯 Requirements
• Highschool diploma or equivalent required • Minimum of 2 years of customer service experience strongly preferred • Minimum of 2 years of working in a call center environment preferred • Knowledge of Microsoft Office Suite required, proficiency in Excel preferred • Excellent written and verbal communication skills • Adaptable to office and home office environments
🏖️ Benefits
• Health insurance • Paid time off • Flexible working hours • Professional development opportunities
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