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Credentialing Specialist

🔥 3 minutes ago

🦀 Maryland – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Cisive's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Cisive

Cisive

1001 - 5000 employees

Founded 1977

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

Cisive is a compliance-focused talent screening and workforce risk management company that provides background checks, drug and occupational health testing, ongoing monitoring, electronic I-9, and executive intelligence through a single, integrated platform. They serve highly regulated industries—particularly healthcare and transportation—offering specialized products like PreCheck for healthcare and Driver iQ for driver screening, and emphasize fast, accurate results and regulatory compliance for employers.

📋 Description

• Execute credentialing and licensing research, data validation, and compliance checks supporting LicenseManager Pro and SanctionCheck operations • Perform data entry across multiple units and cross-train in various processes • Review and analyze documentation from vendors, regulators, and professional boards • Research, verify, and input credentialing and licensure information according to client requirements • Apply compliance standards and regulatory rules to ensure data accuracy • Monitor and track case progress and escalate complex issues when appropriate • Document findings and maintain detailed case notes for leadership review • Support quality assurance through structured training and performance standards • Complete assigned credentialing tasks under supervision at Level I • Handle a wider variety of cases independently at Level II • Investigate and resolve complex cases and contribute to process improvements at Level III • Mentor and coach peers, coordinate daily task assignments, track performance trends, and support quality assurance at Level IV

🎯 Requirements

• High school diploma or equivalent required; associate or bachelor’s degree preferred for specific levels • Strong attention to detail and ability to follow structured processes • Ability to navigate the internet for research activities • Experience in background screening, credentialing, or compliance research preferred • Proficiency with Microsoft Office Suite and case management systems • Strong written and verbal communication skills • Ability to multitask, meet deadlines, and work in a fast-paced environment • Progression through Levels II–IV requires demonstrated proficiency, initiative, and peer support contributions • Basic research skills and emerging computer and data-entry proficiency for Level I • Intermediate platform and workflow knowledge for Level II • Advanced workflow knowledge and investigative skills for Level III • Expert workflow knowledge across LicenseManager Pro and SanctionCheck for Level IV • For candidates hired into Global Shared Services Philippines, onsite work in Quezon City with a shifting schedule is required

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