Call Center Customer Service, Insurance Finding & Filing

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Claims Management Resources, Inc. (CMR)

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1988

🤝 B2B

🏛️ Government

🚗 Transport

B2B • Government • Transport

Claims Management Resources, Inc. (CMR) is a third‑party claims recovery firm that manages property damage claims and cost-recovery billing for utilities and government agencies. For over 35 years CMR has provided recovery services to utility companies and departments of transportation, handling billing, claim processing, and support resources for billed parties. The company positions itself as a low‑risk, high‑reward solution for managing property damage claims and facilitating payments, insurance coordination, and client communications.

📋 Description

• Take inbound calls for IFF and route caller to correct team member • Utilize Beyond to cross reference insurance information on repeat damagers • Enter/update insurance information into Beyond • Extensive phone usage to file claims • Determine appropriate claim codes to update Beyond • Assist supervisor and team members as requested

🎯 Requirements

• Extensive phone skills • Basic knowledge of Microsoft Excel • Intermediate knowledge of Microsoft Outlook and Microsoft Word • Thorough and detail orientated • Ability to work independently with minimal supervision • Accurate data entry • Excellence attendance • Punctuality • High school diploma or equivalent required • 1 year + of insurance experience is preferred, but not mandatory

🏖️ Benefits

• Full menu of benefits including matched 401K • Tiered bonus system based on team accomplishments • Paid time off as well as paid holidays • CMR pays $50/month towards your internet service costs • Christmas bonus • CMR is a 2023 The Oklahoman Top Workplaces winner!