AI Delivery Lead

🕒 February 25

🇺🇸 United States – Remote

💵 $82k - $90k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

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HMH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🛍️ eCommerce

Education • eCommerce • Professional Development

HMH is an educational company that specializes in providing comprehensive curriculum and assessment solutions across a wide spectrum of subjects. They offer programs and resources for literacy, mathematics, science, social studies, and social-emotional learning for K-12 students. Additionally, HMH focuses on professional development for educators to enhance instructional strategies and improve student outcomes.

📋 Description

• Maintain an AI & Automation utilization portfolio including initiatives, status, owners, dependencies, risks, and outcomes • Partner with Product and Operations Leads to prioritize AI utilization opportunities • Identify opportunities to extend or reuse AI/automation capabilities across products and/or programs • Coordinate AI/automation utilization design by collaborating with workflow owners to integrate AI capabilities into existing processes • Coordinate and run structured pilots and evaluations; capture reusable templates and components • Coordinate and facilitate training sessions, and arrange office hours as necessary to support the team in learning how to effectively utilize new tools • Create and maintain standard operating procedures (SOPs) and usage guidelines including prompts, validation steps, and exception handling • Partner with HMH AI governance on compliance, privacy, risk mitigation, and IP considerations • Align AI utilization plans with estimates, dependencies, and capacity planning in coordination with delivery leads • Support planning to sequence AI/automation work and to surface risks and blockers • Publish regular updates summarizing learnings, wins, risks, and insights; maintain a central knowledge base • Ensure adherence to AI governance and usage policies across Content Solutions • Define and track Key Performance Indicators for AI utilization including quality, cycle time, throughput, cost-per-item/passage/test, and adoption • Build and maintain dashboards and executive-ready scorecards; use data to drive continuous improvement.

🎯 Requirements

• 2–4+ years in content operations, project coordination, business analysis, or assessment production • Experience in Ed Tech • Familiarity with or experience in Assessment (or Content) Development desired • Experience supporting process improvements, technology rollouts, or AI-assisted tools • Strong organizational skills with proficiency in Smartsheet, SharePoint, and Excel • Familiarity with AI-assisted tools and prompting basics, or willingness to learn quickly • Clear writing and communication skills, as well as the ability to produce SOPs and documentation.

🏖️ Benefits

• 401(k) matching • Professional development opportunities