Senior Director – Field Performance

🔥 18 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $155k - $170k / year

⏰ Full Time

🟠 Senior

👔 Director

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ClearChoice Dental Implant Centers

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

ClearChoice Dental Implant Centers is a network of locally owned and operated dental implant centers that provide specialized oral care through implant practices. These centers employ licensed dentists, oral surgeons, prosthodontists, and restorative dentists across the United States to offer dental solutions like implant-supported dentures. Positioned as a trusted provider, ClearChoice offers free consultations to patients considering dental implants as a tooth replacement solution, which can often be done in a single day without the need for additional procedures like bone grafting. Patients have access to various resources, financing options, and dental implant services ensuring a comprehensive approach to restorative dentistry.

📋 Description

• Serve as a key leader driving sales execution, revenue growth, operational excellence, performance improvement, and leadership effectiveness across the field organization • Provide operational and day-to-day management for the Field Performance and Improvement Program • Directly oversee a team of field performance leaders • Lead center selection, performance monitoring, intervention planning, and graduation criteria for network performance improvement programs • Support initiatives to improve sales, operational, financial, and patient experience metrics • Partner with Regional Business Directors, center leaders, and cross-functional teams to implement targeted improvement strategies • Monitor program effectiveness and recommend enhancements to methodology, performance targets, and accountability structures • Analyze performance data and trends to identify risks, opportunities, and areas requiring additional support • Build and execute tailored action plans to accelerate business performance • Maintain performance benchmarks, monitoring mechanisms, and success metrics • Ensure sustainable performance gains through coaching, follow-up, and accountability processes • Onboard, train, coach, and mentor Regional Business Directors and emerging field leaders • Develop leadership programs, tools, resources, and best practices to improve operational excellence, business acumen, performance management, coaching effectiveness, and leadership consistency • Support implementation and day-to-day execution of new performance strategies • Create processes and employ change management tactics to drive initiative adoption and execution • Monitor performance, identify barriers, coordinate cross-functional solutions, and provide data-driven recommendations for strategic decision-making

🎯 Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Management, or a closely related field (e.g., Organizational Leadership, Health Sciences) • 8+ years of progressive leadership experience in multi-site operations, field leadership, business performance, or operational excellence roles • 5+ years of experience leading performance improvement initiatives across multiple locations or regions • Demonstrated success driving operational and financial results through coaching and leadership development • Strong analytical, strategic planning, and problem-solving skills • Excellent communication, presentation, and executive influence skills • Proven ability to manage multiple priorities in a fast-paced environment • Willingness and ability to travel extensively (up to 50-75%, as needed) • Preferred: Master's degree (MBA, MHA, or related discipline) • Preferred: Experience in healthcare, dental, medical services, or other multi-unit service organizations • Preferred: Experience developing leadership training programs and succession planning initiatives • Preferred: Knowledge of performance management systems, operational metrics, and business analytics • Effectively leverages AI agents • Proficient in Microsoft Office Suite and Collaboration Tools

🏖️ Benefits

• Bonus/incentives • Paid time off • Health insurance • Dental insurance • Vision insurance • 401(k) savings plan with match