Support Representative

🕒 March 4

🌵 Arizona, Colorado, +31 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🦬 Wyoming – Remote

💵 $17 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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ClearChoice Dental Implant Centers

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

ClearChoice Dental Implant Centers is a network of locally owned and operated dental implant centers that provide specialized oral care through implant practices. These centers employ licensed dentists, oral surgeons, prosthodontists, and restorative dentists across the United States to offer dental solutions like implant-supported dentures. Positioned as a trusted provider, ClearChoice offers free consultations to patients considering dental implants as a tooth replacement solution, which can often be done in a single day without the need for additional procedures like bone grafting. Patients have access to various resources, financing options, and dental implant services ensuring a comprehensive approach to restorative dentistry.

📋 Description

• Serve as the first point of contact for prospective patients who have questions or need assistance with an upcoming appointment. • Spend a majority of time on inbound phone calls from prospective patients in need of support. • Make outbound phone calls to existing leads (no cold calling) who have expressed interest in our services. • Work with prospective patients to schedule a free consultation and prepare them to come in for a successful consultation and evaluation. • Show confidence and expertise overcoming objections. • Ability to thoroughly explain our services to prospective patients. • Listening empathetically to Prospective Patients needs and think critically to provide helpful solutions. • Guide callers through troubleshooting and navigating the online paperwork and online appointments. • Provide prospective patients with accurate driving directions to the location they are scheduled. • Exhibit empathy, compassion, and conviction when speaking with prospective patients with the goal of helping to impact their lives for the better.

🎯 Requirements

• 2+ years customer service experience. • 1+ year of consultative sales experience. • Experience in dental, healthcare, or fields requiring a high level of empathy is a plus. • A confident approach and ability to build rapport. • Proficient active listening skills. • Strong interpersonal skills as well as verbal communication skills. • Self-motivation, drive, and initiative. • Comfortable seeking and receiving coaching and guidance. • Ability to help others with basic computer and tech problem solving skills. • Experience with Salesforce is a plus. • Experience with G-suites is a plus. • Strongly in need of bilingual Spanish-English candidates.

🏖️ Benefits

• Medical, dental & vision benefits • Options for Flexible Spending Accounts and Health Savings Accounts. • 401K Investment Plan • Company paid holidays and paid time off/vacation • Ongoing training and coaching • Phenomenal culture committed to supporting our employees to change the lives of those we serve