Account Manager – Founder Success

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🕒 March 27

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Clear-Com

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51 - 200 employees

Clear-Com®, an HME company, is the global leader in professional voice communication systems for live productions. Since 1968, we have developed and marketed proven intercom technologies such as Analog Partyline, Digital Matrix, Digital Wireless and IP Communications systems for broadcast stations, production trucks, houses of worship and performance venues. Recognized for our legacy of intercom innovations, production teams around the world have come to depend on Clear-Com for clear, reliable and scalable communication solutions.

📋 Description

• Become an expert on Clearco’s platform, services, and the eCommerce growth funding landscape • Drive funding originations from a territory comprising engaged accounts, accounts requiring renewal, and lapsed accounts • Cultivate strong customer relationships with business owners, founders, and executives, helping them navigate Clearco’s product and financial evaluation process so that they can secure funding • Advocate internally for customers, helping our internal Risk, Diligence & Credit teams have a clear view on customer creditworthiness and growth opportunities

🎯 Requirements

• 4+ years of experience in a customer success manager, inside sales or account manager role where you have carried a revenue target • Developed upsell/cross-sell skills—comfortable conveying Clearco’s value, securing customer commitments, and being measured on your revenue production • Superior verbal and written communication skills—able to effectively articulate complex or sophisticated concepts to a less sophisticated audience • Can quickly acquire new knowledge and/or skills and adapt to new situations by being open to and quickly implementing feedback • Can navigate conversations in a professional and consultative manner by focusing on building relationships, understanding obstacles, and providing relevant solutions • Previous experience in a B2B Financial Services, Fintech, or SaaS environment • Experience with a tech stack involving a CRM (we use Salesforce), engagement platform (we use Outreach), and internal communication and knowledge-sharing software (we use Slack and Notion)

🏖️ Benefits

• Supportive Team: Work with a passionate group where you’ll find a true sense of belonging. • Compensation: Competitive salaries with RRSP/401k matching and comprehensive medical, dental, and health insurance. • Flexibility: A flexible time-off policy and the choice to work remote, hybrid, or from our Toronto HQ. • Growth: Stipends for your home office setup and continuous professional learning. • Impact: The opportunity to do high-impact work at a mission-driven organization.