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Energy Advisor

🔥 15 hours ago

⛰️ Colorado – Remote

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đź’µ $19 - $27 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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Logo of CLEAResult

CLEAResult

1001 - 5000 employees

Founded 2003

đź’Ľ Consulting

🏥 Healthcare

📦 Logistics

đź’° Private Equity Round on 2013-06

Consulting • Healthcare • Logistics

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

đź“‹ Description

• Provide individualized, ongoing support to property owners and contractors via phone and email • Support project conversion and contract compliance • Troubleshoot customer and contractor questions and guide them on program requirements • Complete rebate processing, calculations, data entry, and QA/QC documentation review • Record customer and contractor interactions for program tracking and reporting • Independently manage a steady, high volume of phone calls and emails in a remote setting • Balance and prioritize phone and email interactions throughout the day • Travel occasionally, around twice a year, for local, optional in-person program or contractor events if based in the area • Guide homeowners and contractors through eligibility, paperwork, program qualifications, project completion, upgrades, incentives, and rebates

🎯 Requirements

• 0-1 years of relevant experience; customer service or high-volume communication experience is highly valued • Comfortable navigating computer systems, including Microsoft Office, and general technology • Strong communication, organization, and documentation skills • Genuine interest in energy efficiency, sustainability, or helping customers • No specific degree or major required • Detail-oriented approach to resolving rebate and calculation issues • Patience and adaptability for longer, in-depth customer conversations • Ability to meet applicable DOT qualification requirements, if applicable • Must be authorized to work in the country where the position is located without employer sponsorship or support • Successful hires must pass pre-employment checks

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Company-paid health care concierge service • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time • Employee Recognition Program with gift card redemption • Employee Assistance Program • Access to on-demand training courses

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