Senior Operations Coordinator

🔥 0 minutes ago

🗽 New York – Remote

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💵 $17 - $25 / hour

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of CLEAResult

CLEAResult

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2013-06

Consulting • Healthcare • Logistics

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

📋 Description

• Perform day-to-day support interacting with customers and contractors • Document issues, solutions and interactions accurately • Answer queries by telephone, email, or within the ticket tracking system • Maintain and update records and tracking databases • Coordinate with senior staff for recurring issues • Perform Tier 1 customer and contractor service related to program and systems

🎯 Requirements

• Candidates must reside in New York State • High School Diploma Required • Strong written and verbal skills • If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations • 1 year of call center experience preferred • 1 year of Microsoft Suite preferred • Applicants must be authorized to work in the country where the position is located without employer sponsorship or support • Successful hires must pass pre-employment checks

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Company-paid health care concierge service • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time • Employee Recognition Program – convert recognition points into gift cards • Employee Assistance Program • Access to on-demand training courses

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