Patient Access Representative I

🔥 13 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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👻 Ghost score 10%

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Cleveland Clinic

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Cleveland Clinic is a not-for-profit, multispecialty academic medical center located in Cleveland, Ohio. Founded in 1921, it integrates clinical and hospital care with research and education, earning a reputation as one of the largest and most respected hospitals in the country. The health system includes multiple facilities across Northeast Ohio and other locations globally, providing a wide range of specialized services such as cancer care, women's health, dermatology, and cardiovascular care. Cleveland Clinic is accredited by The Joint Commission, which underscores its commitment to high standards in healthcare delivery.

📋 Description

• Pre-register and greet patients in the Emergency Department • Verify patient information • Collect copays for diagnostic services • Pre-register patients for outpatient services • Perform registration and complete accurate face-to-face interviews to obtain demographic, insurance, medical, and financial information • Crosstrain to staff all areas of patient access, including front desk, admitting office, Emergency Department, and cash register • Function as a Super User and act as a resource for training new caregivers • Provide registration and cash collection access in Epic

🎯 Requirements

• Applicants must reside in Northeast Ohio • High School Diploma or GED and two years of experience in a customer-facing role with in-person or phone contact OR an Associate’s Degree and one year of experience OR a Bachelor’s Degree • Knowledge of medical terminology sufficient to understand physician orders, or completion of course within one year • Basic PC software application knowledge and ability to use multiple data systems • Ability to communicate and exchange accurate information • Ability to perform work in a stationary position for extended periods • Ability to work with physical records or operate a computer or other office equipment • Follows standard precautions using personal protective equipment as required • Must comply with annual influenza vaccination program or obtain an approved exemption • Subject to controlled-substance testing following an offer of employment

🏖️ Benefits

• Equal opportunity employment • Drug-free work environment • Annual influenza vaccination program or approved exemption