Patient Service Specialist

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Cleveland Clinic

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10,000+ employees

Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.

📋 Description

• Deliver an exceptional experience to patients, families and visitors • Assist with scheduling and pre-registration • Help with MyChart enrollment and visit preparations • Investigate, triage and resolve patient issues using the established HEART model • Create a welcome and professional environment • Perform patient registration, visit preparation, telephone triage, and insurance verification • Enter and maintain confidential patient information • Recruit, enroll and educate patients on MyChart and Appointment Pass

🎯 Requirements

• High School Diploma/GED and 2 years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate’s Degree and 1 year of experience OR Bachelor’s Degree • Working knowledge of PC window applications • Ability to perform basic math sufficient to process insurance co-pays • Knowledge of medical terminology (preferred) • Demonstrable personal computer keyboard skills (preferred)

🏖️ Benefits

• We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future.