Clever Devices
201 - 500 employees
📦 Logistics
💼 Consulting
🏥 Healthcare
💰 Private Equity Round on 2021-02
Logistics • Consulting • Healthcare
Clever Devices is a leading provider of Intelligent Transportation Systems (ITS) technology that supports all modes of public transport, including fixed-route, rail, bus rapid transit (BRT), and paratransit. The company focuses on designing innovative technology solutions that enhance mobility and address public transportation challenges globally. By offering scalable and modular solutions, Clever Devices benefits both transit system operators and the riding public.
Member Happiness Team Lead
Job not on LinkedIn
🕒 August 20
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Clever Devices
201 - 500 employees
📦 Logistics
💼 Consulting
🏥 Healthcare
💰 Private Equity Round on 2021-02
Logistics • Consulting • Healthcare
Clever Devices is a leading provider of Intelligent Transportation Systems (ITS) technology that supports all modes of public transport, including fixed-route, rail, bus rapid transit (BRT), and paratransit. The company focuses on designing innovative technology solutions that enhance mobility and address public transportation challenges globally. By offering scalable and modular solutions, Clever Devices benefits both transit system operators and the riding public.
📋 Description
• Oversee daily operations • Quality assurance • Escalation triage • Onboarding/ongoing training • Maintain familiarity with current smart phone apps, services, networks, and trends • Brief the team on new product launches and workflow changes • Maintain the Knowledge Base and Macros, including priority levels, tagging logic, and escalations • Maintain team scheduling rotation 365 days a year • Lead team meetings and keep the team aligned and connected • Attend recurring cross-functional meetings and translate updates into actionable guidance • Serve as point of contact for other teams and select client contacts
🎯 Requirements
• Smart phone • Zendesk • Coaching Skills • Health Tech • Written/verbal communication skills • Manage fast-paced environment • Problem-solving • Private remote network
🏖️ Benefits
• PTO
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