VP of Sales and Customer Success

🕒 May 5

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🏆 Customer Success

👻 Ghost score 55%

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ClickView

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

☁️ SaaS

Education • SaaS

ClickView is a comprehensive video learning platform designed for educational institutions, ranging from primary to K-12 schools. The platform focuses on providing high-quality, curriculum-aligned videos to enhance classroom engagement and learning outcomes. It offers tools for teachers to discover, engage with, and understand educational content, ensuring a safe and secure environment for video usage. ClickView also supports governing bodies with centralized control, removing the risk of inappropriate content and providing actionable insights. With seamless integration capabilities, ClickView caters to varied educational needs, making teaching and learning more interactive and efficient.

📋 Description

• Lead ClickView's growth across the US market and shape the next phase of expansion for its educational technology platform • Build and lead a high-performing Sales and Customer Success team while remaining hands-on with key opportunities, coaching, and commercial execution • Execute a results-focused sales strategy targeting new business growth in partnership with the Executive team • Lead, coach, and hold accountable the US sales team to identify, qualify, and close new business opportunities • Set expectations for activity, pipeline health, and conversion metrics, focusing on priority districts and states • Establish operating rhythms for forecasting, pipeline reviews, and deal inspection • Champion CRM discipline in Salesforce and use data and historical trends to track revenue performance, monitor metrics, and produce forecasts and leadership reporting • Report business performance to the Executive team and standardize management practices across regions • Cultivate relationships with customers, schools, and districts and act as a brand advocate in priority markets • Collaborate with Marketing to convert lead generation into qualified pipeline and inform campaign strategy with market feedback and conversion data • Lead Customer Success to drive retention, expansion, and strong customer outcomes • Travel occasionally for in-person collaboration

🎯 Requirements

• Significant experience leading sales teams within a high-growth technology or SaaS environment • Demonstrated track record of driving revenue growth and increasing market share through successful go-to-market strategy execution • Strong commercial acumen, with experience developing and executing sales strategies that deliver measurable business outcomes • Expertise in commercial negotiations, pricing strategy, and complex deal management • Proven ability to build, coach, and lead high-performing teams through clear accountability, performance management, and operational excellence • Proven ability to establish repeatable pipeline generation, scalable sales processes, and disciplined operating rhythms that drive predictable revenue growth • Strong Salesforce expertise, using pipeline metrics and CRM data to drive accurate forecasting, performance insights, and informed decision-making • Exceptional communication and stakeholder management skills, with the ability to build credibility and influence across executive leadership and cross-functional teams • Experience working within an EdTech or K-12 education provider is highly regarded • Experience carrying an individual sales quota alongside leading a sales team • Entrepreneurial mindset and ability to thrive in a fast-paced, evolving environment without an established playbook • Experience contributing to go-to-market strategy development

🏖️ Benefits

• 20 days paid annual leave • Paid sick leave • Extra paid Wellbeing and Volunteering leave • 401k match • Platinum health insurance with 80% coverage • Vision and dental insurance included • Flexible working hours and arrangements • 16 weeks’ full-pay parental leave • Ability to work remotely from a different location for up to 100 calendar days per year • Learning and Development budgets • EAP and wellbeing apps