Senior Manager, Infrastructure Services

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Climb Channel Solutions NA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1982

🔌 API

🔒 Cybersecurity

☁️ SaaS

API • Cybersecurity • SaaS

Climb Channel Solutions NA is an IT distribution company focused on providing leading and innovative technology solutions. They support technology resellers by offering expertise in areas such as virtualization, cloud, data management, and cybersecurity, thereby enhancing their partners' success. Climb is dedicated to transforming IT distribution with exceptional service and an extensive vendor marketplace to facilitate business growth for its partners across various sectors, including public and private markets.

📋 Description

• Directly manage a small team of cloud engineers; handle hiring, coaching, performance reviews, career development, and administrative tasks (time-off, expense approvals) • Facilitate team stand-ups, planning, and backlog refinement; break down Director-defined initiatives into well-scoped, actionable work items with the team • Produce weekly status reports for leadership covering progress, blockers, and upcoming priorities • Serve as primary point of contact for infrastructure services requests, escalations, and issues from Engineering and other departments; collect requirements and feedback when implementing new systems, guardrails, change management; communicate policy changes and best practices to development teams • Contribute hands-on work as needed – assisting the team with k8s guidance and expertise, automation, and infrastructure management; review pull requests from the team; troubleshooting and diagnosing problems

🎯 Requirements

• 7+ years in cloud engineering or cloud infrastructure with a strong focus on Azure • 3+ years of direct people management experience leading technical teams • Experience operating critical production level SaaS products and services on Kubernetes • Experience working in a Linux environment • Ability to troubleshoot and diagnose issues across every layer of the stack • Deep understanding of protocols and technologies foundational to the web • Strong security fundamentals: PIM, RBAC, and JIT privilege elevation • Proficiency with infrastructure-as-code (Terraform preferred) • Fluency in at least one high-level programming language (Python, Go, etc.), and one scripting language (Bash, PowerShell, etc.) • Familiarity with Agile methodologies and experience with Azure DevOps; excellent written and verbal communication with the ability to translate complex technical concepts for non-technical stakeholders

🏖️ Benefits

• healthcare insurance • pension/retirement matching • comprehensive life insurance • employee assistance program • time off plans • paid company holidays