Professional Services Consultant

🔥 8 hours ago

🇺🇸 United States – Remote

💵 $75.3k - $101.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Clinisys

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

☁️ SaaS

🤝 B2B

🔬 Science

SaaS • B2B • Science

Clinisys is a global provider of laboratory informatics and diagnostics software, offering laboratory information management systems (LIS/LIMS), cloud-based laboratory platforms, and related professional services to laboratories across healthcare, life sciences, environmental, food & beverage, and other sectors. With over 40 years of experience and more than 3,000 customers in 34 countries, Clinisys delivers solutions that support sample traceability, regulatory compliance, population-scale testing, and integration of emerging technologies such as AI. The company combines local market knowledge and global scale, backed by product development, support, and deployment teams to help organisations run efficient, compliant laboratory operations.

📋 Description

• Deliver implementation or consulting projects to achieve successful on-time schedule completion and client satisfaction. • Provide clients with mentorship and advice for workflow planning. • Drive the adoption of standard methodologies for customer return on investment. • Perform contracted onsite and remote services for clients. • Conduct implementations demonstrating a thorough knowledge and understanding of department procedures and guidelines. • Guide the client in their decision making to achieve maximum efficiency using Clinisys best practice recommendations. • Conduct some product training for the client as part of the overall implementation process. • Leverage AI-enabled tools and Clinisys platforms to optimize implementation workflows. • Provide input to process improvements by monitoring both client and departmental feedback. • Travel to client sites to install Clinisys software products following department procedures and guidelines. • Maintain a high level of commitment to superior customer satisfaction. • Troubleshoot, debug, and test technical solutions both individually and as part of a team. • Provide ongoing support and training to laboratory staff and stakeholders on LIMS usage and best practices.

🎯 Requirements

• Bachelor of Science in Life Sciences/Pharma or Toxicology related degree, or equivalent work experience. • Minimum of 3 years of experience in laboratory management or laboratory informatics, with a strong understanding of LIMS systems and their applications • Strong analytical and problem-solving skills, with the ability to translate complex technical requirements into clear, concise documentation • Minimum 3 years’ experience with SQL query writing and Programming Languages (C++, Java, PL/SQL) • Familiarity with laboratory operations, quality assurance, and regulatory requirements. • Knowledge of industry-specific standards is a plus • Minimum 3 years’ experience with API/Interfaces (HL7) • Minimum 3 years SQL database management and reporting tools • Experience or exposure to utilizing AI tools, like Co-Pilot, to streamline processes and communication

🏖️ Benefits

• Health and wellness benefits • 401 (k) Savings Plan • Stock incentive programs • Paid time off • Parental leave • Tuition assistance