Strategic WFM Analyst

Job not on LinkedIn

🔥 13 minutes ago

🇺🇸 United States – Remote

💵 $50k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Clipboard Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🏥 Healthcare

⚕️ Healthcare Insurance

🏪 Marketplace

💰 $30M Series C on 2022-02

Healthcare • Healthcare Insurance • Marketplace

Clipboard Health is a healthcare platform that connects healthcare professionals with open shifts at top facilities. The company creates a marketplace that allows independent healthcare professionals and healthcare facilities to find each other, facilitating the provision of care to patients in need. Clipboard Health offers flexible scheduling, immediate payment after shifts, and is Joint Commission Certified, aiming to alleviate staffing shortages and improve the availability of care.

📋 Description

• Translate multi-LOB demand forecasts into monthly and quarterly capacity, headcount, and budget requirements • Model workforce and financial trade-offs across internal FTEs, BPO partners, overtime spend, bonus hours, productivity shifts, and shrinkage • Analyze demand-funnel changes and quantify their capacity and dollar impact • Partner with Finance, Product, and Operations to validate assumptions, enforce input SLAs, and align staffing commitments • Draft concise, decision-ready executive memos and Weekly Business Reviews for Directors and leadership • Conduct root-cause analyses when operational actuals deviate from capacity plans and establish corrective action paths • Standardize capacity planning frameworks, modeling templates, and operating standards across lines of business • Audit forecasting models, challenge assumptions, and provide coverage across the central WFM engine

🎯 Requirements

• Exceptionally strong quantitative background with deep expertise in WFM fundamentals, including capacity modeling, Erlang, shrinkage, AHT, and SLA/ASA trade-offs • Advanced proficiency in Google Sheets, SQL, or Python • Ability to connect operational queue dynamics to dollar exposure, hiring velocity, BPO costs, and SLA risk • Superior strategic writing skills and ability to distill complex workforce analytics into 1–2 page decision memos • Proven ability to establish governance frameworks, challenge assumptions with backtested data, and align Finance, Product, and Operations leadership without formal authority • High comfort operating in ambiguous environments with incomplete data • Strong core WFM domain expertise with a strategic/Ops focus