Staff GTM Analyst

🔥 23 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🎁 Product Marketing

🦅 H1B Visa Sponsor

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Logo of Close

Close

51 - 200 employees

Founded 2013

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Close is a customer relationship management (CRM) software platform designed for small businesses, focusing on ease of use, automation, and integration with sales processes. It offers tools for call management, emailing, text messaging, and task scheduling all within a single platform. The platform eliminates the need for multiple tools by incorporating all necessary sales tools seamlessly. Close aims to empower small businesses to grow by being user-friendly, clutter-free, and equipped with automated sales functionalities, enhancing sales efficiency and effectiveness.

📋 Description

• Define metrics and model the funnel from first touch through paid conversion • Reconcile discrepancies across Snowflake, Segment, Amplitude, GA4, and advertising platforms • Investigate changes in trials, paid conversion, attribution, channel performance, and data discrepancies • Forecast outcomes and model tradeoffs to support investment and business decisions • Partner with GTM leadership on consequential decisions while remaining hands-on with data • Identify broken campaign tracking and other data issues, involve the right people, and drive data-informed fixes • Prioritize analysis that improves acquisition, conversion, retention, and revenue • Help transition Data from reactive requests to an agent-supported system that delivers contextual insights to the right stakeholders

🎯 Requirements

• Roughly 8 years of hands-on, highly technical analytics experience • Ability to take ambiguous business questions, analyze data, turn findings into decisions, and communicate recommendations • Experience building models in dbt • Ability to work directly in Snowflake and self-serve analytics • Knowledge of GTM data, including attribution, channel definitions, UTMs, bots, and broken tracking • Experience building semantic layers, context, and guardrails for trustworthy self-service analytics • Ability to act as a bridge between technical and business stakeholders • Cross-functional leadership and stakeholder partnership skills • Ability to independently scope ambiguous problems, identify dependencies, involve appropriate people, and drive work through to outcomes • Legal authorization to work in the US

🏖️ Benefits

• Competitive pay plus an organization-wide goal-based bonus • ~5 weeks of PTO to start • 1-week all-company Winter Holiday Break • Paid US holidays • 2 extra PTO days for every year with Close • Choice of a standard 5-day week or a 4-day week at 80% pay • Paid leave for primary and secondary caregivers • 1-month paid sabbatical every 5 years with the team • Two medical plans with Close covering 99% of the premium for US residents • Dental and Vision coverage for US residents • HSA and FSA for US residents • Company-paid Long-Term Disability for US residents • 401(k) contribution matching up to 6%, vested immediately, for US residents • Entire team gathers in person annually for connection, collaboration, and team events

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