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Bilingual Nurse Navigator

Job not on LinkedIn

đź•’ August 25

🇨🇦 Canada – Remote

đź’µ $50k - $55k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’¬ Bilingual

đź‘» Ghost score 4%

infoinfo

🗣️🇫🇷 French Required

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Logo of Oncidium

Oncidium

501 - 1000 employees

🛡️ Insurance

đź’Ľ Consulting

📦 Logistics

Insurance • Consulting • Logistics

Oncidium is a healthcare company that specializes in providing personalized care programs to improve employee health and wellness. Their services include mental health support, medical care, and remote patient monitoring, offered through a network of over 5,100 clinicians. Oncidium focuses on enhancing workplace productivity and reducing absenteeism by supporting employees with connected care tailored to individual needs.

đź“‹ Description

• Assess and support members with their healthcare needs • Help members navigate the Canadian healthcare system • Coordinate appointments, consultations, diagnostic testing, treatment, and follow-up care • Communicate with members, healthcare providers, insurers, case managers, and other stakeholders • Advocate for members and identify appropriate healthcare resources • Identify barriers to care and develop practical solutions • Explain healthcare processes, available resources, and next steps to members • Maintain accurate and timely documentation • Manage multiple cases and priorities while meeting service expectations • Work collaboratively with the broader healthcare team • Participate in process improvements and service enhancements • Perform other duties as required

🎯 Requirements

• Current RN or RPN registration in good standing with the applicable regulatory college • Minimum 3 years of nursing experience • Strong knowledge of the Canadian healthcare system • Excellent verbal and written communication skills • Strong organizational and time management skills • Excellent critical thinking and problem-solving abilities • Strong computer and technology skills • Ability to work independently in a remote environment • Ability to maintain confidentiality when working from home • Compassionate, member-focused approach • Ability to manage multiple priorities and deadlines • Dedicated private workspace required • Reliable high-speed internet required • Successful pre-employment screening required • Preferred: experience in disability management, case management, care coordination, or healthcare navigation • Preferred: mental health experience or additional mental health training • Preferred: experience working with insurers, employers, healthcare providers, or interdisciplinary teams • Preferred: experience with performance measures or service metrics • Bilingual in French and English considered an asset

🏖️ Benefits

• Full-time, permanent position • Fully remote work arrangement • Monday to Friday schedule • No weekends or statutory holiday shifts currently required • Rotating shifts: 8:00 a.m. to 4:00 p.m. and 1:00 p.m. to 9:00 p.m. • Dedicated private workspace required for remote work • Equal opportunity employer • Inclusive and accessible recruitment process • Accommodation available during the application, interview, or assessment process

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