Solutions Associate

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CMG (Capital Markets Gateway)

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

📦 Logistics

💳 Fintech

Consulting • Logistics • Fintech

CMG (Capital Markets Gateway) is a pioneering company in the field of capital markets, focusing on enhancing efficiencies in Equity Capital Markets (ECM) through technology. Their platform connects buy-side and sell-side participants, providing workflow management and data intelligence solutions. CMG offers tools such as real-time order book building, trade processing integration, analytics, and event tracking. Trusted by leading asset managers and underwriters, CMG aims to improve decision-making and streamline processes across the primary issuance market, facilitating a more efficient capital formation process that promotes job creation and economic growth.

📋 Description

• Develop an in-depth understanding of our customers, their business domain, and workflows • Work collaboratively with customers and internal stakeholders from project inception through the go-live implementation • Support customers through the onboarding journey, serving as a point of contact for project and functional inquiries • Help build and execute detailed project plans to ensure the timely delivery of services and deliverables; produce weekly/monthly status reports • Document customer process flows, identify system gaps, and work with internal stakeholders to prioritize customer commitments and needs • Serve as a connector between our product development teams and our customers to ensure on-time delivery of system configurations and project go-live • Build trusting and meaningful relationships with product champions and key points of contact within each customer, and stay current on their needs • Lead multiple implementation projects and technical software deployments

🎯 Requirements

• Bachelor’s degree required; Finance, Economics or Engineering preferred • At least 2 years of experience in any of the following: solutions management/engineering, project management, product management, account management, sales/customer success, implementations • Demonstrated relationship-building skills with internal and external customers • Strong empathy for customers and passion for project management and organization • Exceptional communication skills with strong attention to detail • Independent – enjoys taking on new challenges and running with them • Naturally process-oriented and adept at managing time well • Relatable experience in the intersection of technology and customer enablement • Understanding of technical aspects of software implementation is a plus

🏖️ Benefits

• Comprehensive benefits program (Medical, Dental & Vision) • Equity • 401k company match • Flexible Spending & Health Savings Account • Unlimited PTO • Remote work environment • Education reimbursement • Continuous learning opportunities • Life insurance • Employee referral bonus • Parental leave