Complex Claims Consultant

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CNA Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1897

💸 Finance

🏢 Enterprise

💰 $883k Post-IPO Equity on 2016-09

Finance • Insurance • Enterprise

CNA Insurance is a global provider of business insurance solutions, offering a wide range of tailored policies and risk management services across various industries. With over a century of experience, CNA specializes in helping businesses manage exposures and minimize losses through customized insurance and risk control solutions. Their offerings include casualty, commercial auto, cyber liability, equipment breakdown, general liability, and many others designed to meet the needs of small to mid-sized companies. CNA Insurance works across diverse sectors including construction, financial institutions, healthcare, manufacturing, and real estate, providing specialized solutions such as management and professional liability, workers' compensation, and property insurance.

📋 Description

• Manages an inventory of highly complex commercial claims with large exposures • Ensures exceptional customer service by managing all aspects of the claim • Verifies coverage and establishes timely and adequate reserves • Leads focused investigation to determine compensability, liability and covered damages • Collaborates with internal and external business partners to develop, own and execute a claim resolution strategy • Establishes and manages claim budgets • Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences • Achieves quality standards by appropriately managing each claim • Keeps leadership informed of significant risks and losses • Maintains subject matter expertise and ensures compliance with state/local regulatory requirements • Mentors, guides, develops and delivers training to less experienced Claim Professionals

🎯 Requirements

• Bachelor's Degree or equivalent experience • Typically a minimum six years of relevant experience, preferably in claim handling • Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire where applicable • Prior negotiation experience • Professional designations preferred (e.g. CPCU)

🏖️ Benefits

• CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.