Complex Claims Consultant – Professional Liability, Real Estate

🕒 2 days ago

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CNA Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1897

💸 Finance

🏢 Enterprise

💰 $883k Post-IPO Equity on 2016-09

Finance • Insurance • Enterprise

CNA Insurance is a global provider of business insurance solutions, offering a wide range of tailored policies and risk management services across various industries. With over a century of experience, CNA specializes in helping businesses manage exposures and minimize losses through customized insurance and risk control solutions. Their offerings include casualty, commercial auto, cyber liability, equipment breakdown, general liability, and many others designed to meet the needs of small to mid-sized companies. CNA Insurance works across diverse sectors including construction, financial institutions, healthcare, manufacturing, and real estate, providing specialized solutions such as management and professional liability, workers' compensation, and property insurance.

📋 Description

• Manages an inventory of highly complex commercial claims • Ensures exceptional customer service by managing all aspects of the claim • Verifies coverage and establishes timely and adequate reserves • Leads focused investigation to determine compensability, liability and covered damages • Collaborates with internal and external business partners to develop claim resolution strategies • Establishes and manages claim budgets • Achieves quality standards by managing each claim to ensure compliance with company protocols • Keeps senior leadership informed of significant risks and losses • Maintains subject matter expertise and ensures compliance with state/local regulatory requirements • Mentors and develops less experienced Claim Professionals

🎯 Requirements

• Bachelor's Degree or equivalent experience • Typically a minimum six years of relevant experience, preferably in claim handling • Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable • Prior negotiation experience • Professional designations preferred (e.g. CPCU)

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development