Business Analyst, Sales Technology

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $54.9k - $82.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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CNO Financial Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1979

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

CNO Financial Group is a financial services company primarily focused on insurance solutions for individuals and businesses. The company emphasizes helping communities and people by providing essential financial products such as life insurance, annuities, and health insurance through its subsidiaries like Bankers Life and Colonial Penn Life Insurance Company. CNO Financial positions itself as a company that values customer experience, corporate responsibility, and sustainability. It is also committed to creating a supportive and diverse work environment for its employees, offering numerous career growth opportunities and work-life balance. The company operates nationwide, with a significant presence in life and health insurance markets.

📋 Description

• Lead business analysis for enterprise licensing initiatives by eliciting, analyzing, documenting, and validating requirements, process flows, and expected outcomes • Develop and execute test plans, scenarios, cases, scripts, user acceptance testing, regression testing, process validation, and post-implementation verification • Document and track defects through resolution • Serve as the enterprise licensing subject-matter expert during project planning, testing, implementation, and issue resolution • Analyze processes, systems, and operational data to identify service gaps, recurring issues, manual work, control needs, and automation opportunities • Partner with technology teams and sales stakeholders to assess upstream and downstream impacts and recommend practical solutions • Produce operational and ad hoc reports by extracting and analyzing data from Business Objects and other reporting sources • Monitor implemented changes and validate intended outcomes • Maintain accurate project and testing documentation • Use approved AI and business tools to improve analysis, reporting, and efficiency

🎯 Requirements

• Bachelor’s degree in business administration, Computer Science, Information Systems, Operations, or 8 years of related work experience • 3 years of experience in business analysis, insurance operations, licensing, process improvement, or testing, including requirements gathering, data analysis, reporting, and stakeholder collaboration • Strong knowledge of business analysis practices, including requirements elicitation, process analysis, user stories, acceptance criteria, documentation, and impact assessment • Working knowledge of software testing and quality-assurance practices, including test planning, user acceptance testing, regression testing, defect management, and results validation • Knowledge of insurance agent licensing, appointments, onboarding, renewals, assignments, hierarchy maintenance, and terminations, or ability to quickly develop this expertise • Strong analytical, critical-thinking, research, root-cause analysis, and problem-solving skills • Excellent written, verbal, facilitation, and presentation skills • Ability to work independently, manage multiple priorities, maintain detailed documentation, and deliver accurate, high-quality work • Advanced proficiency in Microsoft Excel, including pivot tables, data analysis, data validation, lookups, and organizing and interpreting large data sets • Experience with Business Objects or comparable reporting platforms • Not eligible for visa sponsorship • Ability to work Central or Eastern Time hours • All work must be performed within the United States

🏖️ Benefits

• Medical, Dental, and Vision insurance • Performance-based bonus or sales incentive • 401(k) retirement plan with company match • Short-term & long-term disability insurance • Paid time off and 10 corporate holidays • Paid parental leave • Company-paid life insurance • Mental & Financial Well-Being Resources • Flexible work environment • Fully remote work from any US-based location • Occasional travel to corporate offices may be required • Access to corporate offices for associates living within 60 miles of Carmel, IN, Chicago, IL, or Orlando, FL