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Director, Global Account

đź•’ May 11

🏢🏡 Chicago – Hybrid

đź’µ $140k - $160k / year

⏰ Full Time

đź”´ Lead

đź‘” Director

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Logo of Coates Group

Coates Group

WebsiteLinkedIn

201 - 500 employees

Coates Group is a growing global technology and digital merchandising solutions provider. For almost 60 years, our solutions have enabled impactful connections with some of the world’s leading brands and their customers.Our focus is to create dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, proprietary content management system and industry-leading signage solutions. For example, If you’ve ordered in-store or in the Drive-Thru at McDonald’s somewhere in the world over the last few years, chances are you’ve interacted with our digital solutions.We work in over 50 global markets and have 9 offices worldwide, with global headquarters proudly located in our founding home of Sydney, Australia.Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both of which fuel our purpose of – Creating Connections, Empowering Partnerships and Always Evolving. We are a 2x Australia Good Design Award winner and have completed the largest hardware deployment in Quick Service Restaurant history.We're always researching new policies that our people care about and so, we have now implemented an annual market-competitive bonus program, a new parental leave policy, flexible work options, opportunities for growth, learning and development, and a well-being program called Thrive which equips our Crew with wellness tools and dedicated time to prioritise their health with a Global Wellness Day off to enjoy and recharge, plus a Give Back Day for the opportunity to make an impact on the community. Join our Crew and be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity - (ask us about our Equality + Empowerment Initiatives). We are one Crew with diverse perspectives that make us stronger. And together, we're revolutionising the way the world’s leading brands leverage technology to drive the best customer experiences.

đź“‹ Description

• Build and maintain a single, authoritative product and innovation roadmap for the global McDonald's account • Aggregate inputs from multiple teams to ensure the roadmap reflects client needs • Identify and explore new product opportunities for the McDonald's account • Work with teams to inform business development plans based on product readiness status • Communicate roadmap status, changes, and dependencies clearly to stakeholders

🎯 Requirements

• Minimum 5–7 years' experience in product management, product operations • Demonstrated experience aggregating and synthesising inputs into a consolidated product roadmap • Proven ability to work across product, technology, and commercial functions • Experience representing product or technology interests in governance forums • Strong background in identifying and assessing new product opportunities • Background in hardware and software technology environments • Familiarity with digital signage, display technologies, or QSR technology ecosystems

🏖️ Benefits

• annual market competitive bonus program • Thrive Program with flexible work options • dedicated time for health and wellbeing, e.g., virtual Yoga • Global Wellness paid day off • Give Back Day for community impact

Apply Now

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